https://www.bizinsider.co/p/the-operational-excellence-tools-63BizInsider: Business | AI | Franchise | Strategy | OE | Leanen2026-08-01T23:15:17+00:00The Operational Excellence Tools Series | #63: UPS Sheds Its Biggest Customer On Purpose: When More Volume Means Less Profit.https://www.bizinsider.co/p/chuoi-cong-cu-operational-excellence-63BizInsider: Business | AI | Franchise | Strategy | OE | Leanen2026-08-01T23:10:24+00:00Chuỗi Công Cụ Operational Excellence | #63: UPS Cố Ý Buông Khách Hàng Lớn Nhất: Khi Nhiều Sản Lượng Lại Là Ít Lợi Nhuận.