<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0"><channel><title><![CDATA[BizInsider: Business | AI | Franchise | Strategy | OE | Lean]]></title><description><![CDATA[All updates and insights about Business | Mindset | Strategy | OE | LSS from DBA John Ngo - Top 40 experts awarded by ASQ.]]></description><link>https://www.bizinsider.co</link><image><url>https://substackcdn.com/image/fetch/$s_!f_sG!,w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F6dbb0131-4d6c-4ae8-97d9-3d2d4512bba8_1280x1280.png</url><title>BizInsider: Business | AI | Franchise | Strategy | OE | Lean</title><link>https://www.bizinsider.co</link></image><generator>Substack</generator><lastBuildDate>Sat, 01 Aug 2026 20:37:58 GMT</lastBuildDate><atom:link href="https://www.bizinsider.co/feed" rel="self" type="application/rss+xml"/><copyright><![CDATA[BizInsider]]></copyright><language><![CDATA[en]]></language><webMaster><![CDATA[johnnews6914@gmail.com]]></webMaster><itunes:owner><itunes:email><![CDATA[johnnews6914@gmail.com]]></itunes:email><itunes:name><![CDATA[BizInsider]]></itunes:name></itunes:owner><itunes:author><![CDATA[BizInsider]]></itunes:author><googleplay:owner><![CDATA[johnnews6914@gmail.com]]></googleplay:owner><googleplay:email><![CDATA[johnnews6914@gmail.com]]></googleplay:email><googleplay:author><![CDATA[BizInsider]]></googleplay:author><itunes:block><![CDATA[Yes]]></itunes:block><item><title><![CDATA[Operational Excellence (OPEX) Insight – Thursday - July 30, 2026: Two Tier-1 Suppliers Break in One Week: The Risk Hiding Under Every OEM.]]></title><description><![CDATA[G&#243;c Nh&#236;n V&#7853;n H&#224;nh Xu&#7845;t S&#7855;c &#8211; Th&#7913; N&#259;m, Ng&#224;y 30/07/2026: Hai Nh&#224; Cung C&#7845;p Tier-1 G&#227;y Trong M&#7897;t Tu&#7847;n: R&#7911;i Ro &#7848;n D&#432;&#7899;i M&#7885;i H&#227;ng Xe.]]></description><link>https://www.bizinsider.co/p/operational-excellence-opex-insight-260730</link><guid isPermaLink="false">https://www.bizinsider.co/p/operational-excellence-opex-insight-260730</guid><pubDate>Thu, 30 Jul 2026 21:05:15 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!PW8B!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc134df42-f01d-4281-be9c-d0f854a2d550_2938x2463.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>Welcome To <strong>Operational Excellence (OPEX) Insight</strong> Article For The<strong> Paid Subscriber-Only Edition</strong>.</em></p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe now&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/subscribe?"><span>Subscribe now</span></a></p><blockquote><p><em><strong>This is the bilingual post in English and Vietnamese. Vietnamese is below.</strong></em></p><p><em><strong>&#272;&#226;y l&#224; b&#224;i vi&#7871;t song ng&#7919; Anh-Vi&#7879;t. Ti&#7871;ng Vi&#7879;t &#7903; b&#234;n d&#432;&#7899;i.</strong></em></p></blockquote><h1><strong>English</strong></h1><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!PW8B!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc134df42-f01d-4281-be9c-d0f854a2d550_2938x2463.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!PW8B!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc134df42-f01d-4281-be9c-d0f854a2d550_2938x2463.png 424w, https://substackcdn.com/image/fetch/$s_!PW8B!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc134df42-f01d-4281-be9c-d0f854a2d550_2938x2463.png 848w, https://substackcdn.com/image/fetch/$s_!PW8B!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc134df42-f01d-4281-be9c-d0f854a2d550_2938x2463.png 1272w, https://substackcdn.com/image/fetch/$s_!PW8B!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc134df42-f01d-4281-be9c-d0f854a2d550_2938x2463.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!PW8B!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc134df42-f01d-4281-be9c-d0f854a2d550_2938x2463.png" width="1456" height="1221" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/c134df42-f01d-4281-be9c-d0f854a2d550_2938x2463.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1221,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:365179,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://www.bizinsider.co/i/209171775?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc134df42-f01d-4281-be9c-d0f854a2d550_2938x2463.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!PW8B!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc134df42-f01d-4281-be9c-d0f854a2d550_2938x2463.png 424w, https://substackcdn.com/image/fetch/$s_!PW8B!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc134df42-f01d-4281-be9c-d0f854a2d550_2938x2463.png 848w, https://substackcdn.com/image/fetch/$s_!PW8B!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc134df42-f01d-4281-be9c-d0f854a2d550_2938x2463.png 1272w, https://substackcdn.com/image/fetch/$s_!PW8B!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc134df42-f01d-4281-be9c-d0f854a2d550_2938x2463.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><h2><strong>PART 1 &#8211; OFFICIAL INFORMATION</strong></h2><p>In a single week at the end of July, the global auto industry received two pieces of bad news from two different points on the map, yet both struck the same single layer of the supply chain: the <strong>Tier-1 supplier</strong> layer, meaning the firms that sell components directly to the vehicle assembler.</p><p>The first came from South Korea. <strong>HL Mando</strong>, a Tier-1 supplier specializing in <strong>braking systems, steering systems, and suspension systems</strong>, was hit with a <strong>stop-work order</strong> from regulators at its Pyeongtaek plant after a contract worker died while inspecting equipment. The incident was immediately placed under investigation under South Korea&#8217;s <strong>Serious Accident Punishment Act</strong>, a legal framework that allows criminal liability to be assigned to company executives when a fatal accident occurs. What matters here does not stop at a single plant. HL Mando supplies core safety assemblies for many vehicle programs across many different automakers, so a stop-work order at Pyeongtaek does not end at that plant&#8217;s fence but spreads into a disruption risk for a whole series of downstream assembly lines.</p><p>The second came from Europe, but knocked on the U.S. market&#8217;s door. <strong>Grupo Antolin</strong>, the Spanish automotive interior components group, <strong>filed for bankruptcy protection under Chapter 15</strong> in a New York court on July 22. Chapter 15 is the mechanism for cross-border bankruptcies, allowing a foreign company to ask a U.S. court for recognition and protection during restructuring. According to the disclosed information, the group&#8217;s 2025 revenue had <strong>fallen 11%, to roughly 4.2 billion USD</strong>, of which about <strong>one-third came from North America</strong>. Its customer list is not made up of small names: <strong>Ford, General Motors, Stellantis, Volkswagen, and Nissan</strong>. Adding another layer of complexity, the group of bondholders holding about <strong>67.2% of the senior secured notes</strong> is opposing the restructuring plan, which means the road ahead for this business is still uncertain.</p><p>Placing the two pieces of news side by side, we see a coincidence worth pondering. Their causes are entirely different. One is an <strong>operational and legal risk</strong> flaring up from a workplace accident. The other is a <strong>financial risk</strong> that accumulated across many quarters of declining revenue. They have nothing to do with each other, no causal link connects the two events. And yet they landed in the same week, and both struck exactly the Tier-1 layer, the layer automakers depend on most but control least.</p><p>What makes a break at the Tier-1 layer far heavier than a break at the distributor or retailer layer lies in its <strong>difficulty to replace quickly</strong>. A brake assembly or an interior system is not a good you can buy anywhere. It is designed specifically for each vehicle model, must pass quality assessment, must meet safety standards, and switching to another supplier usually takes months to approve. In that time gap, the assembly line may have to slow down or stop entirely, for lack of a single part whose value is small but whose role cannot be skipped.</p><p>This week&#8217;s story is therefore not the story of HL Mando or Grupo Antolin alone. It is a reminder that <strong>the most dangerous weakness of a supply chain often lies not where we spend the most money, but where we have the fewest alternatives</strong>. And to spot those points before they break, a business needs a systematic way to classify suppliers, rather than simply ranking them by order value.</p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/p/operational-excellence-opex-insight-260730?utm_source=substack&utm_medium=email&utm_content=share&action=share&quot;,&quot;text&quot;:&quot;Share&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/p/operational-excellence-opex-insight-260730?utm_source=substack&utm_medium=email&utm_content=share&action=share"><span>Share</span></a></p>
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   ]]></content:encoded></item><item><title><![CDATA[Operational Excellence (OPEX) Insight – Tuesday - July 28, 2026: Two Blows, One Supply Chain: Tariffs Meet A 234% Freight Spike.]]></title><description><![CDATA[G&#243;c Nh&#236;n V&#7853;n H&#224;nh Xu&#7845;t S&#7855;c &#8211; Th&#7913; Ba, Ng&#224;y 28/07/2026: Hai &#272;&#242;n, M&#7897;t Chu&#7895;i Cung &#7912;ng: Thu&#7871; Quan G&#7863;p C&#432;&#7899;c T&#259;ng 234%.]]></description><link>https://www.bizinsider.co/p/operational-excellence-opex-insight-260728</link><guid isPermaLink="false">https://www.bizinsider.co/p/operational-excellence-opex-insight-260728</guid><pubDate>Tue, 28 Jul 2026 22:21:50 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!oc5-!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fac6dbc4a-d383-45e0-9bb1-f30aa4aea46e_2938x2463.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>Welcome To <strong>Operational Excellence (OPEX) Insight</strong> Article For The<strong> Paid Subscriber-Only Edition</strong>.</em></p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe now&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/subscribe?"><span>Subscribe now</span></a></p><blockquote><p><em><strong>This is the bilingual post in English and Vietnamese. Vietnamese is below.</strong></em></p><p><em><strong>&#272;&#226;y l&#224; b&#224;i vi&#7871;t song ng&#7919; Anh-Vi&#7879;t. Ti&#7871;ng Vi&#7879;t &#7903; b&#234;n d&#432;&#7899;i.</strong></em></p></blockquote><h1><strong>English</strong></h1><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!oc5-!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fac6dbc4a-d383-45e0-9bb1-f30aa4aea46e_2938x2463.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!oc5-!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fac6dbc4a-d383-45e0-9bb1-f30aa4aea46e_2938x2463.png 424w, https://substackcdn.com/image/fetch/$s_!oc5-!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fac6dbc4a-d383-45e0-9bb1-f30aa4aea46e_2938x2463.png 848w, https://substackcdn.com/image/fetch/$s_!oc5-!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fac6dbc4a-d383-45e0-9bb1-f30aa4aea46e_2938x2463.png 1272w, https://substackcdn.com/image/fetch/$s_!oc5-!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fac6dbc4a-d383-45e0-9bb1-f30aa4aea46e_2938x2463.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!oc5-!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fac6dbc4a-d383-45e0-9bb1-f30aa4aea46e_2938x2463.png" width="1456" height="1221" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/ac6dbc4a-d383-45e0-9bb1-f30aa4aea46e_2938x2463.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1221,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:369588,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://www.bizinsider.co/i/208897631?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fac6dbc4a-d383-45e0-9bb1-f30aa4aea46e_2938x2463.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!oc5-!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fac6dbc4a-d383-45e0-9bb1-f30aa4aea46e_2938x2463.png 424w, https://substackcdn.com/image/fetch/$s_!oc5-!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fac6dbc4a-d383-45e0-9bb1-f30aa4aea46e_2938x2463.png 848w, https://substackcdn.com/image/fetch/$s_!oc5-!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fac6dbc4a-d383-45e0-9bb1-f30aa4aea46e_2938x2463.png 1272w, https://substackcdn.com/image/fetch/$s_!oc5-!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fac6dbc4a-d383-45e0-9bb1-f30aa4aea46e_2938x2463.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><h2><strong>PART 1 &#8211; OFFICIAL INFORMATION</strong></h2><p>Last week, the <strong>Red Sea</strong> heated up again in a new direction. <strong>Houthi</strong> forces declared a <strong>naval blockade</strong> against Saudi Arabia and carried out direct attacks on <strong>oil tankers</strong> moving through the area. Not a verbal warning, not a threat hanging in the air. This is action on the ground and it is happening now. This escalation pushes the risk level of the entire region to a new threshold.</p><p>At the same time, the U.S. and Iran agreed to <strong>pause airstrikes</strong> after Oman stepped in as a mediator. Both sides are negotiating over the future of the <strong>Strait of Hormuz</strong>, a waterway that carries roughly 20% of the world&#8217;s crude oil every day. Yet as of July 28, the outcome of those talks remains completely open. A pause does not mean a resolution.</p><p>Against that backdrop of uncertainty, <strong>CMA CGM</strong>, one of the world&#8217;s largest container shipping companies, announced it is preparing to return its <strong>India-U.S.</strong> service to the <strong>Suez Canal</strong>, despite tensions still being present. This is not a declaration of safety. It is an economic calculation. The route around the <strong>Cape of Good Hope</strong> is safer but adds 10-14 days per voyage, burns more fuel, and at current oil prices that difference is very real.</p><p>The market is saying everything. <strong>Asia-U.S. ocean freight rates are currently 234% above February 2026 levels.</strong> This is not an estimate. This is the level being transacted in real markets. <strong>Diesel prices</strong> jumped <strong>33.8 cents</strong> in a single adjustment, immediately triggering a wave of <strong>Emergency Fuel Surcharge</strong> announcements from multiple carriers. <strong>Spot rates</strong> from major ports in June were already up <strong>44% year over year</strong>.</p><p>On land, the situation is no easier. New <strong>domestic truckload contracts</strong> are being signed at an average <strong>10% above year-ago rates</strong>. <strong>Domestic intermodal volume</strong> is up <strong>15.6% annually</strong>, meaning demand is very high, but <strong>train speeds</strong> are being questioned as the 2027 labor negotiations draw closer.</p><p>What makes this escalation especially heavy is the trade policy environment running in parallel. On <strong>July 24</strong>, <strong>forced-labor tariffs</strong> of <strong>10-12.5%</strong> took effect across <strong>60 trading partners</strong>. On <strong>July 31</strong>, major pharmaceutical companies enter the first phase of the <strong>100% tariff</strong> under Section 232. On <strong>August 19</strong>, a <strong>50% tariff on Canadian goods</strong> begins. Three tariff milestones in under a month, on top of freight rates sitting at an unusually high level. They are not arriving in sequence but are <strong>stacking on top of each other inside the same supply chain</strong>.</p><p>For businesses that depend on imports, every container today carries multiple layers of cost that did not exist three months ago. Not because of one cause, but because many causes are arriving all at once. And the most dangerous thing is not the size of any single shock but the fact that <strong>these shocks are arriving faster than most organizations can adjust their plans</strong>.</p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/p/operational-excellence-opex-insight-260728?utm_source=substack&utm_medium=email&utm_content=share&action=share&quot;,&quot;text&quot;:&quot;Share&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/p/operational-excellence-opex-insight-260728?utm_source=substack&utm_medium=email&utm_content=share&action=share"><span>Share</span></a></p>
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   ]]></content:encoded></item><item><title><![CDATA[Chuỗi Công Cụ Operational Excellence | #62: 85 Tỷ USD Để Xóa Điểm Nối: Đường Sắt Xuyên Lục Địa Đầu Tiên Của Mỹ Cận Kề.]]></title><description><![CDATA[Ch&#224;o m&#7915;ng b&#7841;n &#273;&#7871;n v&#7899;i b&#224;i vi&#7871;t cu&#7889;i tu&#7847;n &#273;&#7863;c bi&#7879;t d&#224;nh ri&#234;ng cho phi&#234;n b&#7843;n d&#224;nh cho ng&#432;&#7901;i &#273;&#259;ng k&#253; tr&#7843; ph&#237; Loyal Fan.]]></description><link>https://www.bizinsider.co/p/chuoi-cong-cu-operational-excellence-62</link><guid isPermaLink="false">https://www.bizinsider.co/p/chuoi-cong-cu-operational-excellence-62</guid><pubDate>Sat, 25 Jul 2026 14:00:04 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!geSl!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd1fbb0c0-32c0-4efe-9964-0f1e49bee96e_2938x2463.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>Ch&#224;o m&#7915;ng b&#7841;n &#273;&#7871;n v&#7899;i <strong>b&#224;i vi&#7871;t cu&#7889;i tu&#7847;n &#273;&#7863;c bi&#7879;t d&#224;nh ri&#234;ng</strong> cho phi&#234;n b&#7843;n d&#224;nh cho ng&#432;&#7901;i <strong>&#273;&#259;ng k&#253; tr&#7843; ph&#237; Loyal Fan.</strong></em></p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe now&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/subscribe?"><span>Subscribe now</span></a></p><div class="pullquote"><p><strong>&#272;&#226;y l&#224; b&#224;i vi&#7871;t s&#7889; 62 trong Chu&#7895;i b&#224;i vi&#7871;t v&#7873; B&#7897; C&#244;ng C&#7909; Operational Excellence.</strong></p></div><h1>N&#7897;i dung</h1><blockquote><p><strong>Ph&#7847;n 1 &#8211; Th&#244;ng tin ch&#237;nh th&#7913;c</strong></p><p><strong>Ph&#7847;n 2 &#8211; B&#7889;i c&#7843;nh th&#7883; tr&#432;&#7901;ng v&#224; &#253; ngh&#297;a</strong></p><p><strong>Ph&#7847;n 3 &#8211; Ph&#226;n t&#237;ch qua l&#259;ng k&#237;nh Operational Excellence</strong></p><p><strong>Ph&#7847;n 4 &#8211; B&#224;i h&#7885;c cho Doanh nghi&#7879;p</strong></p><p><strong>Ph&#7847;n 5 &#8211; K&#7871;t lu&#7853;n</strong></p></blockquote><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!geSl!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd1fbb0c0-32c0-4efe-9964-0f1e49bee96e_2938x2463.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!geSl!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd1fbb0c0-32c0-4efe-9964-0f1e49bee96e_2938x2463.png 424w, https://substackcdn.com/image/fetch/$s_!geSl!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd1fbb0c0-32c0-4efe-9964-0f1e49bee96e_2938x2463.png 848w, https://substackcdn.com/image/fetch/$s_!geSl!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd1fbb0c0-32c0-4efe-9964-0f1e49bee96e_2938x2463.png 1272w, https://substackcdn.com/image/fetch/$s_!geSl!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd1fbb0c0-32c0-4efe-9964-0f1e49bee96e_2938x2463.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!geSl!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd1fbb0c0-32c0-4efe-9964-0f1e49bee96e_2938x2463.png" width="1456" height="1221" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/d1fbb0c0-32c0-4efe-9964-0f1e49bee96e_2938x2463.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1221,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:1053696,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://www.bizinsider.co/i/208448522?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd1fbb0c0-32c0-4efe-9964-0f1e49bee96e_2938x2463.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!geSl!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd1fbb0c0-32c0-4efe-9964-0f1e49bee96e_2938x2463.png 424w, https://substackcdn.com/image/fetch/$s_!geSl!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd1fbb0c0-32c0-4efe-9964-0f1e49bee96e_2938x2463.png 848w, https://substackcdn.com/image/fetch/$s_!geSl!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd1fbb0c0-32c0-4efe-9964-0f1e49bee96e_2938x2463.png 1272w, https://substackcdn.com/image/fetch/$s_!geSl!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd1fbb0c0-32c0-4efe-9964-0f1e49bee96e_2938x2463.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><h2><strong>PH&#7846;N 1: TH&#212;NG TIN CH&#205;NH TH&#7912;C</strong></h2><p>N&#432;&#7899;c M&#7929; ch&#432;a t&#7915;ng c&#243; m&#7897;t tuy&#7871;n &#273;&#432;&#7901;ng s&#7855;t h&#224;ng h&#243;a n&#224;o ch&#7841;y li&#7873;n m&#7897;t m&#7841;ch t&#7915; b&#7901; &#272;&#244;ng sang b&#7901; T&#226;y. Su&#7889;t h&#417;n m&#7897;t th&#7871; k&#7927;, b&#7843;n &#273;&#7891; &#273;&#432;&#7901;ng s&#7855;t c&#7911;a qu&#7889;c gia n&#224;y b&#7883; chia l&#224;m hai n&#7917;a: c&#225;c h&#227;ng mi&#7873;n T&#226;y ki&#7875;m so&#225;t ph&#7847;n &#273;&#7845;t ph&#237;a t&#226;y s&#244;ng Mississippi, c&#225;c h&#227;ng mi&#7873;n &#272;&#244;ng n&#7855;m ph&#7847;n c&#242;n l&#7841;i, v&#224; m&#7885;i l&#244; h&#224;ng mu&#7889;n &#273;i xuy&#234;n l&#7909;c &#273;&#7883;a &#273;&#7873;u ph&#7843;i &#273;&#432;&#7907;c <strong>chuy&#7875;n giao (interchange)</strong> gi&#7919;a hai h&#227;ng &#7903; nh&#7919;ng c&#7917;a ng&#245; nh&#432; Chicago. Th&#432;&#417;ng v&#7909; &#273;ang &#273;&#432;&#7907;c b&#224;n t&#225;n tu&#7847;n n&#224;y c&#243; tham v&#7885;ng x&#243;a b&#7887; ranh gi&#7899;i l&#7883;ch s&#7917; &#7845;y.</p><p><strong>Union Pacific</strong> v&#224; <strong>Norfolk Southern</strong> &#273;ang theo &#273;u&#7893;i m&#7897;t v&#7909; h&#7907;p nh&#7845;t tr&#7883; gi&#225; kho&#7843;ng <strong>85 t&#7927; USD</strong>, nh&#7857;m t&#7841;o ra <strong>tuy&#7871;n &#273;&#432;&#7901;ng s&#7855;t h&#7841;ng nh&#7845;t ch&#7841;y li&#7873;n t&#7915; b&#7901; n&#224;y sang b&#7901; kia &#273;&#7847;u ti&#234;n</strong> trong l&#7883;ch s&#7917; n&#432;&#7899;c M&#7929;. &#272;&#226;y c&#361;ng l&#224; <strong>th&#432;&#417;ng v&#7909; s&#225;p nh&#7853;p &#273;&#432;&#7901;ng s&#7855;t l&#7899;n nh&#7845;t t&#7915; tr&#432;&#7899;c &#273;&#7871;n nay</strong> t&#7841;i th&#7883; tr&#432;&#7901;ng n&#224;y. V&#7873; b&#7843;n ch&#7845;t, n&#243; gh&#233;p h&#227;ng l&#7899;n nh&#7845;t v&#224; m&#7897;t trong nh&#7919;ng h&#227;ng nh&#7887; h&#417;n trong nh&#243;m s&#225;u h&#227;ng &#273;&#432;&#7901;ng s&#7855;t l&#7899;n c&#7911;a M&#7929; th&#224;nh m&#7897;t th&#7921;c th&#7875; duy nh&#7845;t, tr&#7843;i d&#224;i qua h&#224;ng ch&#7909;c bang v&#224; n&#7889;i th&#7859;ng c&#225;c c&#7843;ng b&#7901; T&#226;y v&#7899;i c&#225;c c&#7843;ng v&#224; th&#7883; tr&#432;&#7901;ng b&#7901; &#272;&#244;ng.</p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/p/chuoi-cong-cu-operational-excellence-62?utm_source=substack&utm_medium=email&utm_content=share&action=share&quot;,&quot;text&quot;:&quot;Share&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/p/chuoi-cong-cu-operational-excellence-62?utm_source=substack&utm_medium=email&utm_content=share&action=share"><span>Share</span></a></p><p>C&#225;c &#273;i&#7873;u kho&#7843;n &#273;&#432;&#7907;c c&#244;ng b&#7889; t&#7915; cu&#7889;i th&#225;ng 7 n&#259;m 2025 kh&#225; c&#7909; th&#7875;. C&#7893; &#273;&#244;ng Norfolk Southern s&#7869; nh&#7853;n <strong>1,0 c&#7893; phi&#7871;u Union Pacific c&#7897;ng 88,82 USD ti&#7873;n m&#7863;t</strong> cho m&#7895;i c&#7893; phi&#7871;u h&#7885; n&#7855;m gi&#7919;. Hai b&#234;n &#432;&#7899;c t&#237;nh th&#432;&#417;ng v&#7909; mang l&#7841;i kho&#7843;ng <strong>2,75 t&#7927; USD c&#7897;ng h&#432;&#7903;ng (synergy) h&#7857;ng n&#259;m</strong>, v&#224; quan tr&#7885;ng v&#7899;i gi&#7899;i v&#7853;n h&#224;nh h&#417;n c&#7843;, h&#7885; &#432;&#7899;c t&#237;nh <strong>ch&#7911; h&#224;ng c&#243; th&#7875; ti&#7871;t ki&#7879;m kho&#7843;ng 3,5 t&#7927; USD m&#7895;i n&#259;m</strong> nh&#7901; d&#7883;ch v&#7909; li&#7873;n m&#7841;ch h&#417;n. Con s&#7889; th&#7913; hai &#273;&#225;ng ch&#250; &#253;, v&#236; n&#243; cho th&#7845;y gi&#225; tr&#7883; c&#7911;a th&#432;&#417;ng v&#7909; kh&#244;ng ch&#7881; n&#7857;m &#7903; vi&#7879;c c&#7897;ng g&#7897;p hai b&#7843;ng c&#226;n &#273;&#7889;i, m&#224; &#7903; vi&#7879;c g&#7905; b&#7887; nh&#7919;ng ma s&#225;t v&#7853;n h&#224;nh m&#224; kh&#225;ch h&#224;ng l&#226;u nay v&#7851;n ph&#7843;i tr&#7843; gi&#225;.</p><p>V&#7873; m&#7863;t th&#7911; t&#7909;c, con &#273;&#432;&#7901;ng &#273;i t&#7899;i ph&#234; duy&#7879;t kh&#244;ng h&#7873; b&#7857;ng ph&#7859;ng. H&#7891; s&#417; ban &#273;&#7847;u n&#7897;p l&#234;n <strong>Surface Transportation Board (STB)</strong>, t&#7913;c &#7910;y ban V&#7853;n t&#7843;i M&#7863;t &#273;&#7845;t, c&#417; quan qu&#7843;n l&#253; ng&#224;nh &#273;&#432;&#7901;ng s&#7855;t M&#7929;, v&#224;o ng&#224;y 19 th&#225;ng 12 n&#259;m 2025 &#273;&#227; b&#7883; tr&#7843; l&#7841;i v&#236; ch&#432;a &#273;&#7847;y &#273;&#7911;. M&#7897;t h&#7891; s&#417; s&#7917;a &#273;&#7893;i &#273;&#432;&#7907;c n&#7897;p ng&#224;y 30 th&#225;ng 4 n&#259;m 2026 v&#224; &#273;&#432;&#7907;c ch&#7845;p nh&#7853;n xem x&#233;t t&#7915; ng&#224;y 28 th&#225;ng 5. M&#7889;c &#273;&#225;ng ch&#250; &#253; ngay tr&#432;&#7899;c m&#7855;t l&#224; <strong>h&#7841;n n&#7897;p d&#7919; li&#7879;u b&#7893; sung v&#224;o ng&#224;y 27 th&#225;ng 7 n&#259;m 2026</strong>, v&#224; ch&#7845;t l&#432;&#7907;ng c&#7911;a h&#7891; s&#417; n&#224;y nhi&#7873;u kh&#7843; n&#259;ng s&#7869; quy&#7871;t &#273;&#7883;nh STB ti&#7871;n t&#7899;i ph&#234; duy&#7879;t hay &#273;&#242;i th&#234;m nh&#432;&#7907;ng b&#7897;. N&#7871;u su&#244;n s&#7867;, hai h&#227;ng k&#7923; v&#7885;ng th&#432;&#417;ng v&#7909; ho&#224;n t&#7845;t v&#224;o kho&#7843;ng &#273;&#7847;u t&#7899;i gi&#7919;a n&#259;m 2027.</p><p>Nh&#432;ng th&#432;&#417;ng v&#7909; kh&#244;ng nh&#7853;n &#273;&#432;&#7907;c s&#7921; &#273;&#7891;ng thu&#7853;n r&#7897;ng r&#227;i. C&#225;c <strong>c&#244;ng &#273;o&#224;n &#273;&#432;&#7901;ng s&#7855;t l&#7899;n &#273;&#227; x&#7871;p h&#224;ng ph&#7843;n &#273;&#7889;i</strong>, vi&#7879;n d&#7851;n lo ng&#7841;i v&#7873; vi&#7879;c l&#224;m, v&#7873; an to&#224;n, v&#224; v&#7873; ch&#7845;t l&#432;&#7907;ng d&#7883;ch v&#7909; sau s&#225;p nh&#7853;p. &#272;&#226;y kh&#244;ng ph&#7843;i m&#7889;i lo vu v&#417;. L&#7883;ch s&#7917; ng&#224;nh &#273;&#432;&#7901;ng s&#7855;t M&#7929; c&#243; nh&#7919;ng v&#7909; h&#7907;p nh&#7845;t m&#224; vi&#7879;c t&#237;ch h&#7907;p hai h&#7879; th&#7889;ng &#273;i&#7873;u &#273;&#7897; v&#224; hai m&#7841;ng l&#432;&#7899;i &#273;&#227; g&#226;y ra t&#7855;c ngh&#7869;n k&#233;o d&#224;i, l&#224;m h&#224;ng h&#243;a &#249;n &#7913; v&#224; kh&#225;ch h&#224;ng kh&#7889;n kh&#7893; trong nhi&#7873;u th&#225;ng. N&#7895;i lo r&#7857;ng m&#7897;t m&#7841;ng l&#432;&#7899;i kh&#7893;ng l&#7891; c&#243; th&#7875; v&#7853;n h&#224;nh t&#7879; h&#417;n t&#7893;ng c&#7911;a hai m&#7841;ng l&#432;&#7899;i nh&#7887; h&#417;n l&#224; ho&#224;n to&#224;n c&#243; c&#417; s&#7903; th&#7921;c t&#7871;.</p><p>&#272;i&#7873;u l&#224;m cho th&#432;&#417;ng v&#7909; n&#224;y &#273;&#225;ng m&#7893; x&#7867; d&#432;&#7899;i g&#243;c v&#7853;n h&#224;nh n&#7857;m &#7903; ch&#237;nh l&#7901;i h&#7913;a trung t&#226;m c&#7911;a n&#243;: m&#7897;t d&#7883;ch v&#7909; <strong>li&#7873;n m&#7841;ch t&#7915; &#273;&#7847;u &#273;&#7871;n cu&#7889;i (single-line service)</strong>. H&#244;m nay, m&#7897;t container r&#7901;i c&#7843;ng Los Angeles &#273;&#7875; t&#7899;i Georgia ph&#7843;i &#273;i tr&#234;n m&#7841;ng c&#7911;a m&#7897;t h&#227;ng mi&#7873;n T&#226;y, r&#7891;i d&#7915;ng l&#7841;i &#7903; m&#7897;t c&#7917;a ng&#245; &#273;&#7875; &#273;&#432;&#7907;c chuy&#7875;n giao sang m&#7841;ng c&#7911;a m&#7897;t h&#227;ng mi&#7873;n &#272;&#244;ng, tr&#432;&#7899;c khi ti&#7871;p t&#7909;c h&#224;nh tr&#236;nh. M&#7895;i l&#7847;n chuy&#7875;n giao nh&#432; v&#7853;y l&#224; m&#7897;t l&#7847;n h&#224;ng ph&#7843;i ch&#7901;, ph&#7843;i &#273;&#432;&#7907;c gh&#233;p l&#7841;i v&#224;o &#273;o&#224;n t&#224;u m&#7899;i, v&#224; ph&#7843;i qua m&#7897;t ranh gi&#7899;i n&#417;i tr&#225;ch nhi&#7879;m v&#224; h&#7879; th&#7889;ng th&#244;ng tin c&#7911;a hai h&#227;ng kh&#244;ng kh&#7899;p ho&#224;n to&#224;n. &#272;&#243; l&#224; n&#417;i th&#7901;i gian b&#7883; m&#7845;t, chi ph&#237; ph&#225;t sinh, v&#224; &#273;&#7897; tin c&#7853;y s&#7909;t gi&#7843;m.</p><p>L&#7901;i h&#7913;a c&#7911;a th&#432;&#417;ng v&#7909; l&#224; x&#243;a b&#7887; &#273;i&#7875;m chuy&#7875;n giao &#7845;y. Khi m&#7897;t h&#227;ng duy nh&#7845;t s&#7903; h&#7919;u c&#7843; hai ch&#7863;ng, &#273;o&#224;n t&#224;u v&#7873; l&#253; thuy&#7871;t c&#243; th&#7875; ch&#7841;y th&#7859;ng t&#7915; b&#7901; T&#226;y sang b&#7901; &#272;&#244;ng m&#224; kh&#244;ng ph&#7843;i d&#7915;ng l&#7841;i &#273;&#7875; &#273;&#7893;i ch&#7911;. &#272;&#226;y ch&#237;nh l&#224; ngu&#7891;n g&#7889;c c&#7911;a con s&#7889; ti&#7871;t ki&#7879;m 3,5 t&#7927; USD cho ch&#7911; h&#224;ng: n&#243; &#273;&#7871;n t&#7915; vi&#7879;c c&#7855;t b&#7887; th&#7901;i gian ch&#7901;, gi&#7843;m s&#7889; l&#7847;n x&#7917; l&#253;, v&#224; l&#224;m cho c&#7843; h&#224;nh tr&#236;nh &#273;&#225;ng tin c&#7853;y h&#417;n. Nh&#432;ng nh&#432; m&#7885;i th&#432;&#417;ng v&#7909; h&#7907;p nh&#7845;t m&#7841;ng l&#432;&#7899;i, kho&#7843;ng c&#225;ch gi&#7919;a l&#7901;i h&#7913;a tr&#234;n gi&#7845;y v&#224; th&#7921;c t&#7871; v&#7853;n h&#224;nh l&#224; r&#7845;t l&#7899;n, v&#224; &#273;&#7875; hi&#7875;u kho&#7843;ng c&#225;ch &#273;&#243;, c&#7847;n soi th&#432;&#417;ng v&#7909; qua nh&#7919;ng c&#244;ng c&#7909; v&#7853;n h&#224;nh &#273;&#432;&#7907;c thi&#7871;t k&#7871; &#273;&#250;ng &#273;&#7875; nh&#236;n d&#242;ng ch&#7843;y c&#7911;a h&#224;ng h&#243;a xuy&#234;n qua m&#7897;t h&#7879; th&#7889;ng.</p>
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   ]]></content:encoded></item><item><title><![CDATA[The Operational Excellence Tools Series | #62: $85B to Erase the Handoff: America's First Transcontinental Railroad Nears.]]></title><description><![CDATA[Welcome to the unique weekend article for the Loyal Fan subscribers-only edition.]]></description><link>https://www.bizinsider.co/p/the-operational-excellence-tools-62</link><guid isPermaLink="false">https://www.bizinsider.co/p/the-operational-excellence-tools-62</guid><pubDate>Sat, 25 Jul 2026 14:00:04 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!WzFY!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdbbf6b18-9a4d-4ec7-baad-da05792a8373_2938x2463.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>Welcome to the unique weekend article for the<strong> Loyal Fan subscribers-only edition</strong>.</em></p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe now&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/subscribe?"><span>Subscribe now</span></a></p><div class="pullquote"><p><strong>This is the #62 article of The Operational Excellence Tools Series.</strong></p></div><h1>Outlines and Key Takeaways</h1><blockquote><p><strong>Part 1 &#8211; Official Announcement</strong></p><p><strong>Part 2 &#8211; Background and Meaning</strong></p><p><strong>Part 3 &#8211; Analysis Through the Lens of Operational Excellence</strong></p><p><strong>Part 4 &#8211; Lessons for Businesses</strong></p><p><strong>Part 5 &#8211; Conclusion</strong></p></blockquote><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!WzFY!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdbbf6b18-9a4d-4ec7-baad-da05792a8373_2938x2463.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!WzFY!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdbbf6b18-9a4d-4ec7-baad-da05792a8373_2938x2463.png 424w, https://substackcdn.com/image/fetch/$s_!WzFY!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdbbf6b18-9a4d-4ec7-baad-da05792a8373_2938x2463.png 848w, https://substackcdn.com/image/fetch/$s_!WzFY!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdbbf6b18-9a4d-4ec7-baad-da05792a8373_2938x2463.png 1272w, https://substackcdn.com/image/fetch/$s_!WzFY!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdbbf6b18-9a4d-4ec7-baad-da05792a8373_2938x2463.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!WzFY!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdbbf6b18-9a4d-4ec7-baad-da05792a8373_2938x2463.png" width="1456" height="1221" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/dbbf6b18-9a4d-4ec7-baad-da05792a8373_2938x2463.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1221,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:1030429,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://www.bizinsider.co/i/208449506?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdbbf6b18-9a4d-4ec7-baad-da05792a8373_2938x2463.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!WzFY!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdbbf6b18-9a4d-4ec7-baad-da05792a8373_2938x2463.png 424w, https://substackcdn.com/image/fetch/$s_!WzFY!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdbbf6b18-9a4d-4ec7-baad-da05792a8373_2938x2463.png 848w, https://substackcdn.com/image/fetch/$s_!WzFY!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdbbf6b18-9a4d-4ec7-baad-da05792a8373_2938x2463.png 1272w, https://substackcdn.com/image/fetch/$s_!WzFY!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdbbf6b18-9a4d-4ec7-baad-da05792a8373_2938x2463.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><h2><strong>PART 1: OFFICIAL INFORMATION </strong></h2><p>The United States has never had a single freight railroad running unbroken from the East Coast to the West. For more than a century, the nation&#8217;s rail map has been split into two halves: western carriers control the land west of the Mississippi River, eastern carriers hold the rest, and any shipment wishing to cross the continent must be <strong>interchanged</strong> between two carriers at gateways like Chicago. The deal being discussed this week aims to erase that historic boundary.</p><p><strong>Union Pacific</strong> and <strong>Norfolk Southern</strong> are pursuing a merger worth roughly <strong>$85 billion</strong>, intended to create the <strong>first Class I railroad running seamlessly from one coast to the other</strong> in U.S. history. It is also the <strong>largest railroad merger ever</strong> in this market. In essence, it combines the largest carrier and one of the smaller ones among the six major U.S. freight railroads into a single entity, stretching across dozens of states and directly linking the West Coast ports with the ports and markets of the East.</p><p>The terms announced in late July 2025 are fairly specific. Norfolk Southern shareholders would receive <strong>1.0 Union Pacific share plus $88.82 in cash</strong> for each share they hold. The two sides estimate the deal will deliver about <strong>$2.75 billion in annual synergies</strong>, and more importantly for operators, they estimate that <strong>shippers could save around $3.5 billion a year</strong> thanks to more seamless service. The second figure is worth noting, because it shows that the value of the deal lies not merely in adding two balance sheets, but in removing operational frictions that customers have long been paying for.</p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/p/the-operational-excellence-tools-62?utm_source=substack&utm_medium=email&utm_content=share&action=share&quot;,&quot;text&quot;:&quot;Share&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/p/the-operational-excellence-tools-62?utm_source=substack&utm_medium=email&utm_content=share&action=share"><span>Share</span></a></p><p>Procedurally, the road to approval has been anything but smooth. The initial application filed with the <strong>Surface Transportation Board (STB)</strong>, the U.S. rail industry regulator, on December 19, 2025, was rejected as incomplete. An amended application was filed on April 30, 2026, and accepted for review on May 28. The near-term milestone is the <strong>deadline to submit supplemental data on July 27, 2026</strong>, and the quality of that filing will likely determine whether the STB moves toward approval or demands further concessions. If all goes well, the two carriers expect the deal to close around early to mid-2027.</p><p>But the deal has not won broad consensus. <strong>The major rail unions have lined up in opposition</strong>, citing concerns over jobs, safety, and post-merger service quality. These are not idle worries. The history of U.S. railroading includes mergers where integrating two dispatching systems and two networks caused prolonged congestion, backing up freight and making customers suffer for months. The fear that one giant network could run worse than the sum of two smaller ones has a very real basis.</p><p>What makes this deal worth dissecting from an operations lens lies in its central promise: <strong>seamless single-line service</strong> from end to end. Today, a container leaving the port of Los Angeles bound for Georgia must travel on a western carrier&#8217;s network, then stop at a gateway to be handed off to an eastern carrier&#8217;s network, before continuing its journey. Each such handoff is a point where the freight must wait, must be reassembled into a new train, and must cross a boundary where the two carriers&#8217; responsibilities and information systems do not perfectly align. That is where time is lost, cost arises, and reliability drops.</p><p>The deal&#8217;s promise is to erase that interchange point. When a single carrier owns both legs, a train can in theory run straight from West Coast to East Coast without stopping to change owners. This is the source of the $3.5 billion in shipper savings: it comes from cutting waiting time, reducing the number of handlings, and making the whole journey more reliable. But as with every network merger, the gap between the promise on paper and operational reality is vast, and to understand that gap, the deal must be examined through operational tools designed precisely to see how goods flow through a system.</p>
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   ]]></content:encoded></item><item><title><![CDATA[Operational Excellence (OPEX) Insight – Thursday - July 23, 2026: A 100% Pharma Tariff Lands July 31: Reprice, Reshore, or Absorb.]]></title><description><![CDATA[G&#243;c Nh&#236;n V&#7853;n H&#224;nh Xu&#7845;t S&#7855;c &#8211; Th&#7913; N&#259;m, Ng&#224;y 23/07/2026: Thu&#7871; D&#432;&#7907;c 100% &#7852;p &#272;&#7871;n Ng&#224;y 31/7: T&#259;ng Gi&#225;, D&#7901;i Nh&#224; M&#225;y, Hay T&#7921; G&#225;nh.]]></description><link>https://www.bizinsider.co/p/operational-excellence-opex-insight-260723</link><guid isPermaLink="false">https://www.bizinsider.co/p/operational-excellence-opex-insight-260723</guid><pubDate>Thu, 23 Jul 2026 15:05:04 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!i6El!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1f754ccd-95cf-4533-9d6a-f2682ccdbb8d_2938x2463.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>Welcome To <strong>Operational Excellence (OPEX) Insight</strong> Article For The<strong> Paid Subscriber-Only Edition</strong>.</em></p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe now&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/subscribe?"><span>Subscribe now</span></a></p><blockquote><p><em><strong>This is the bilingual post in English and Vietnamese. Vietnamese is below.</strong></em></p><p><em><strong>&#272;&#226;y l&#224; b&#224;i vi&#7871;t song ng&#7919; Anh-Vi&#7879;t. Ti&#7871;ng Vi&#7879;t &#7903; b&#234;n d&#432;&#7899;i.</strong></em></p></blockquote><h1><strong>English</strong></h1><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!i6El!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1f754ccd-95cf-4533-9d6a-f2682ccdbb8d_2938x2463.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!i6El!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1f754ccd-95cf-4533-9d6a-f2682ccdbb8d_2938x2463.png 424w, https://substackcdn.com/image/fetch/$s_!i6El!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1f754ccd-95cf-4533-9d6a-f2682ccdbb8d_2938x2463.png 848w, https://substackcdn.com/image/fetch/$s_!i6El!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1f754ccd-95cf-4533-9d6a-f2682ccdbb8d_2938x2463.png 1272w, https://substackcdn.com/image/fetch/$s_!i6El!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1f754ccd-95cf-4533-9d6a-f2682ccdbb8d_2938x2463.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!i6El!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1f754ccd-95cf-4533-9d6a-f2682ccdbb8d_2938x2463.png" width="1456" height="1221" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/1f754ccd-95cf-4533-9d6a-f2682ccdbb8d_2938x2463.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1221,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:365249,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://www.bizinsider.co/i/208204826?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1f754ccd-95cf-4533-9d6a-f2682ccdbb8d_2938x2463.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!i6El!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1f754ccd-95cf-4533-9d6a-f2682ccdbb8d_2938x2463.png 424w, https://substackcdn.com/image/fetch/$s_!i6El!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1f754ccd-95cf-4533-9d6a-f2682ccdbb8d_2938x2463.png 848w, https://substackcdn.com/image/fetch/$s_!i6El!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1f754ccd-95cf-4533-9d6a-f2682ccdbb8d_2938x2463.png 1272w, https://substackcdn.com/image/fetch/$s_!i6El!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1f754ccd-95cf-4533-9d6a-f2682ccdbb8d_2938x2463.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><h2><strong>PART 1 &#8211; OFFICIAL INFORMATION</strong></h2><p>In just over a week, the pharmaceutical industry will face one of the largest cost shocks in years. According to the information released, a <strong>100% tariff</strong> will begin to <strong>take effect on July 31</strong> for several major pharmaceutical companies, and <strong>full-scale implementation is expected to begin in September</strong>. A tariff equal to 100% means the import cost of the affected goods can <strong>double</strong> almost overnight, and for an industry whose supply chain spans the globe, this is not a minor adjustment but a make-or-break test of operational capability.</p><p>The first thing worth noting is <strong>the magnitude of the number</strong>. Most import tariffs businesses are used to dealing with range from a few percent to a few dozen percent, enough to erode margins but rarely enough to overturn an entire business model. A <strong>100%</strong> rate is fundamentally different. It is no longer a matter of thinner profit, but of a product potentially <strong>losing money the moment it clears customs</strong> if there is no response. For thin-margin items, this tariff can wipe out all profit and push the product below breakeven.</p><p>The second thing worth noting is <strong>how time is compressed</strong>. The tariff taking effect on July 31 but reaching full-scale implementation in September creates two very close milestones, and both leave very little room to maneuver. Building a new factory, shifting supply to another location, or renegotiating every contract are all things measured in months and years, not weeks. The gap between learning the news and the tariff landing is too narrow to do any of that, so the short-term response is forced onto operational levers that can be activated quickly.</p><p>The third thing worth noting is <strong>the nature of the industry being targeted</strong>. Pharmaceuticals are not an ordinary commodity. They are tied to human health, subject to strict regulation of quality and origin, and have long, complex supply chains where the active ingredient is made in one place, formulated in another, then packaged and distributed in a third. Moving one link of that chain to another country is not as simple as relocating an assembly line, because every drug-manufacturing site must pass regulatory assessment and approval, a process that is inherently long. This significantly narrows the quick escapes that other industries might use.</p><p>Faced with such a shock, a business essentially has only three groups of responses, and none is comfortable. The first is to <strong>absorb the cost</strong>, that is, accept thinner margins or losses to hold prices and hold market share, an option sustainable only for a short time. The second is to <strong>pass the cost into the selling price</strong>, that is, raise drug prices, something highly sensitive socially and liable to provoke reaction from buyers and regulators alike. The third is to <strong>change the supply chain</strong>, moving production home or to a place not subject to the tariff, a direction correct in the long run but nearly impossible in a few weeks.</p><p>Precisely because all three paths carry their own cost, the real question is not choosing a single path, but <strong>coordinating all three intelligently over time</strong>: where to absorb, how much to raise prices, and how to begin shifting the supply chain in time. This is not a decision for procurement, sales, or finance alone, but a problem that requires all three at the same table. And to solve it with discipline rather than panic, you need an operational tool born precisely to balance supply, demand, and finance within one plan.</p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/p/operational-excellence-opex-insight-260723?utm_source=substack&utm_medium=email&utm_content=share&action=share&quot;,&quot;text&quot;:&quot;Share&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/p/operational-excellence-opex-insight-260723?utm_source=substack&utm_medium=email&utm_content=share&action=share"><span>Share</span></a></p>
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   ]]></content:encoded></item><item><title><![CDATA[Operational Excellence (OPEX) Insight – Tuesday - July 21, 2026: Hackers Found the Factory Floor: Manufacturing Is Now Ransomware's #1 Target.]]></title><description><![CDATA[G&#243;c Nh&#236;n V&#7853;n H&#224;nh Xu&#7845;t S&#7855;c &#8211; Th&#7913; Ba, Ng&#224;y 21/07/2026: Tin T&#7863;c &#272;&#227; T&#236;m &#272;&#7871;n Nh&#224; X&#432;&#7903;ng: S&#7843;n Xu&#7845;t Th&#224;nh M&#7909;c Ti&#234;u Ransomware S&#7889; 1.]]></description><link>https://www.bizinsider.co/p/operational-excellence-opex-insight-260721</link><guid isPermaLink="false">https://www.bizinsider.co/p/operational-excellence-opex-insight-260721</guid><pubDate>Tue, 21 Jul 2026 20:08:56 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!0Dn7!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc64d0e3a-40ff-42f7-92e8-e14173a849e7_2938x2463.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>Welcome To <strong>Operational Excellence (OPEX) Insight</strong> Article For The<strong> Paid Subscriber-Only Edition</strong>.</em></p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe now&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/subscribe?"><span>Subscribe now</span></a></p><blockquote><p><em><strong>This is the bilingual post in English and Vietnamese. Vietnamese is below.</strong></em></p><p><em><strong>&#272;&#226;y l&#224; b&#224;i vi&#7871;t song ng&#7919; Anh-Vi&#7879;t. Ti&#7871;ng Vi&#7879;t &#7903; b&#234;n d&#432;&#7899;i.</strong></em></p></blockquote><h1><strong>English</strong></h1><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!0Dn7!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc64d0e3a-40ff-42f7-92e8-e14173a849e7_2938x2463.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!0Dn7!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc64d0e3a-40ff-42f7-92e8-e14173a849e7_2938x2463.png 424w, https://substackcdn.com/image/fetch/$s_!0Dn7!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc64d0e3a-40ff-42f7-92e8-e14173a849e7_2938x2463.png 848w, https://substackcdn.com/image/fetch/$s_!0Dn7!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc64d0e3a-40ff-42f7-92e8-e14173a849e7_2938x2463.png 1272w, https://substackcdn.com/image/fetch/$s_!0Dn7!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc64d0e3a-40ff-42f7-92e8-e14173a849e7_2938x2463.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!0Dn7!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc64d0e3a-40ff-42f7-92e8-e14173a849e7_2938x2463.png" width="1456" height="1221" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/c64d0e3a-40ff-42f7-92e8-e14173a849e7_2938x2463.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1221,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:380646,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://www.bizinsider.co/i/207964880?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc64d0e3a-40ff-42f7-92e8-e14173a849e7_2938x2463.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!0Dn7!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc64d0e3a-40ff-42f7-92e8-e14173a849e7_2938x2463.png 424w, https://substackcdn.com/image/fetch/$s_!0Dn7!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc64d0e3a-40ff-42f7-92e8-e14173a849e7_2938x2463.png 848w, https://substackcdn.com/image/fetch/$s_!0Dn7!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc64d0e3a-40ff-42f7-92e8-e14173a849e7_2938x2463.png 1272w, https://substackcdn.com/image/fetch/$s_!0Dn7!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fc64d0e3a-40ff-42f7-92e8-e14173a849e7_2938x2463.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><h2><strong>PART 1 &#8211; OFFICIAL INFORMATION</strong></h2><p>There is a truth few in manufacturing want to admit: the factory is now where hackers most love to aim. Cybersecurity reports in 2026 confirm that in the second quarter, <strong>manufacturing remained the industry most attacked by ransomware</strong>, and this is now the third consecutive year the sector has held that unwanted title. The numbers behind it are anything but gentle.</p><p>Start with the scale. <strong>Manufacturing alone accounts for about 26% of all ransomware incidents globally</strong>, meaning more than one in every four extortion-malware attacks lands on a factory. The trajectory is worrying too: <strong>ransomware incidents in the sector rose 61% in 2025</strong>, and counting industrial organizations specifically, the increase reached <strong>87% in just two years</strong>. This is not a passing wave that then settles, but a trend thickening over time.</p><p>What makes the picture more serious is that the direction of attack has shifted toward the <strong>supply chain</strong>. Attacks targeting supply chains have risen roughly <strong>431% since 2021</strong>, and in 2025 alone that figure doubled, averaging about <strong>26 incidents a month</strong>. Attackers have grasped something very pragmatic: instead of drilling straight into a well-defended company, they slip in through a weaker <strong>third-party supplier</strong>, then spread into the whole network. Groups like <strong>Qilin</strong> repeatedly target industrial companies, while <strong>Cl0p</strong> is known for exploiting third-party software.</p><p>An example showing how heavy the consequences can be is the attack on <strong>Jaguar Land Rover</strong> in August 2025. Attackers exploited a vulnerability in a supplier&#8217;s software, deployed malware, and <strong>paralyzed manufacturing operations across three countries for five straight weeks</strong>. Five weeks for a carmaker is no minor inconvenience; it is a series of lines standing still, thousands of vehicles not rolling out, and a supply chain behind it dragged along. A hole in a link thought to be on the fringe was enough to stop an enormous machine.</p><p>In money terms, the damage is not abstract either. When you add up the costs of <strong>downtime, remediation, and reputational loss</strong>, each attack on the manufacturing sector causes average damage <strong>exceeding $4.2 million</strong>. And this figure is usually only the tip, because losses in customer trust or canceled contracts are hard to convert into currency.</p><p>Why has the factory become such easy prey? The answer lies in the very nature of operational technology. Most modern lines run on <strong>industrial control systems (ICS)</strong> and <strong>operational technology (OT)</strong> designed to run durably for decades, not to fend off hackers. They are old, hard to patch, loosely segmented, and very hard to monitor. When these aging OT systems are connected to modern IT networks to serve digitalization, each connection opens another door. Attackers understand that a factory cannot bear a production stoppage, so the pressure to pay ransom to restart the line is enormous, and that is precisely what they exploit.</p><p>What is notable from an operations lens is that the boundary between cybersecurity and operations has dissolved. A cyberattack now does not stop at data loss; it <strong>stops the physical line</strong>, turning a software incident into a production crisis. That means protecting the factory against ransomware is no longer the private affair of the IT department, but a core part of keeping the machine running. And to reason about it correctly, you need an operational model that examines exactly how layers of defense collapse.</p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/p/operational-excellence-opex-insight-260721?utm_source=substack&utm_medium=email&utm_content=share&action=share&quot;,&quot;text&quot;:&quot;Share&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/p/operational-excellence-opex-insight-260721?utm_source=substack&utm_medium=email&utm_content=share&action=share"><span>Share</span></a></p>
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   ]]></content:encoded></item><item><title><![CDATA[The Operational Excellence Tools Series | #61: 6 Ships, 8 Days, 1 Dead. Hormuz Enters Its Deadliest Week.]]></title><description><![CDATA[Welcome to the unique weekend article for the Loyal Fan subscribers-only edition.]]></description><link>https://www.bizinsider.co/p/the-operational-excellence-tools-61</link><guid isPermaLink="false">https://www.bizinsider.co/p/the-operational-excellence-tools-61</guid><pubDate>Sat, 18 Jul 2026 15:01:59 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!wEbg!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F518fcef6-2cbd-413d-bc42-29d64af5f621_2938x2463.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>Welcome to the unique weekend article for the<strong> Loyal Fan subscribers-only edition</strong>.</em></p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe now&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/subscribe?"><span>Subscribe now</span></a></p><div class="pullquote"><p><strong>This is the #61 article of The Operational Excellence Tools Series.</strong></p></div><h1>Outlines and Key Takeaways</h1><blockquote><p><strong>Part 1 &#8211; Official Announcement</strong></p><p><strong>Part 2 &#8211; Background and Meaning</strong></p><p><strong>Part 3 &#8211; Analysis Through the Lens of Operational Excellence</strong></p><p><strong>Part 4 &#8211; Lessons for Businesses</strong></p><p><strong>Part 5 &#8211; Conclusion</strong></p></blockquote><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!wEbg!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F518fcef6-2cbd-413d-bc42-29d64af5f621_2938x2463.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!wEbg!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F518fcef6-2cbd-413d-bc42-29d64af5f621_2938x2463.png 424w, https://substackcdn.com/image/fetch/$s_!wEbg!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F518fcef6-2cbd-413d-bc42-29d64af5f621_2938x2463.png 848w, https://substackcdn.com/image/fetch/$s_!wEbg!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F518fcef6-2cbd-413d-bc42-29d64af5f621_2938x2463.png 1272w, https://substackcdn.com/image/fetch/$s_!wEbg!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F518fcef6-2cbd-413d-bc42-29d64af5f621_2938x2463.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!wEbg!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F518fcef6-2cbd-413d-bc42-29d64af5f621_2938x2463.png" width="1456" height="1221" 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srcset="https://substackcdn.com/image/fetch/$s_!wEbg!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F518fcef6-2cbd-413d-bc42-29d64af5f621_2938x2463.png 424w, https://substackcdn.com/image/fetch/$s_!wEbg!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F518fcef6-2cbd-413d-bc42-29d64af5f621_2938x2463.png 848w, https://substackcdn.com/image/fetch/$s_!wEbg!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F518fcef6-2cbd-413d-bc42-29d64af5f621_2938x2463.png 1272w, https://substackcdn.com/image/fetch/$s_!wEbg!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F518fcef6-2cbd-413d-bc42-29d64af5f621_2938x2463.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><h2><strong>PART 1: OFFICIAL INFORMATION </strong></h2><p>At <strong>3 a.m. on July 7, 2026</strong>, local time in the Gulf region, a projectile struck the upper engine room of the LNG carrier <strong>Al Rekayyat</strong> as the vessel transited the Strait of Hormuz along the <strong>NCAGS</strong> (Naval Cooperation and Guidance for Shipping) corridor coordinated by the U.S. Navy. Al Rekayyat is owned and operated by <strong>Nakilat</strong> (full name: <strong>Qatar Gas Transport Company</strong>, ticker <strong>QGTS</strong> on the Qatar Exchange), one of the world&#8217;s largest LNG fleets with over 60 active liquefied natural gas carriers. The vessel flies the <strong>Marshall Islands</strong> flag and was carrying a full load of liquefied natural gas on its voyage from the port of <strong>Ras Laffan</strong> (Qatar) through the Strait of Hormuz toward the Indian Ocean. The projectile ignited an engine room fire immediately, and the crew was forced to <strong>evacuate entirely</strong> due to the extremely high risk of explosion from the flammable LNG cargo on board. Specialized maritime news outlet <strong>gCaptain</strong> reported the vessel was in a state of being <strong>&#8220;at risk of exploding&#8221;</strong> due to its extremely flammable LNG cargo. A fully loaded LNG carrier contains energy equivalent to tens of thousands of tonnes of TNT, meaning that if it exploded in the middle of a strait only <strong>33 km</strong> wide, the consequences would be catastrophic not only for the crew but for all maritime traffic in the area. Qatar subsequently issued an official statement, affirming it would <strong>&#8220;hold Iran fully legally responsible&#8221;</strong> for the attack and <strong>&#8220;all resulting damages and consequences.&#8221;</strong> This was the first time a leading LNG-exporting nation publicly attributed direct responsibility to Iran for attacking one of its cargo vessels.</p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/p/the-operational-excellence-tools-61?utm_source=substack&utm_medium=email&utm_content=share&action=share&quot;,&quot;text&quot;:&quot;Share&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/p/the-operational-excellence-tools-61?utm_source=substack&utm_medium=email&utm_content=share&action=share"><span>Share</span></a></p><p>That same night, the supertanker <strong>Wedyan</strong> flying the <strong>Saudi Arabian</strong> flag, classified as a <strong>VLCC</strong> (Very Large Crude Carrier, an ultra-large crude oil carrier with deadweight tonnage exceeding 200,000 DWT), was also struck while exiting the Strait of Hormuz. Iranian state television declared the tanker was targeted because it <strong>&#8220;attempted to transit the Omani route in the Strait of Hormuz with U.S. Navy assistance&#8221;</strong> and <strong>&#8220;had ignored multiple warnings&#8221;</strong> from the IRGC naval forces. This statement revealed that the IRGC considered any vessel following the U.S.-coordinated NCAGS corridor a legitimate target, regardless of nationality or cargo type. Less than <strong>24 hours</strong> later, a third vessel was attacked. Three commercial ships shot in a single night at the same strait. This was the most violent wave of attacks since the <strong>preliminary ceasefire agreement</strong> was signed between the United States and Iran on <strong>June 17</strong> (Memorandum of Understanding, abbreviated <strong>MoU</strong>), just three weeks earlier. The MoU, which the shipping industry had expected would de-escalate the situation at Hormuz, became a worthless piece of paper in just 20 days.</p><p>Four days later, on <strong>July 11</strong>, U.S. Central Command (<strong>CENTCOM</strong>) announced it had launched a third round of airstrikes targeting Iranian military positions along the southern coast, in response to the attacks on commercial vessels. Targets included anti-ship missile batteries, fast-attack boat bases, and IRGC coastal radar systems. But the American retaliation did not prevent the next escalation. On <strong>July 12</strong>, the <strong>IRGC</strong> Navy (Islamic Revolutionary Guard Corps, the Islamic Revolutionary Guard Corps of Iran) declared the Strait of Hormuz <strong>&#8220;closed&#8221;</strong> to all commercial vessels, while simultaneously attacking the container vessel <strong>M/V GFS Galaxy</strong> flying the <strong>Cyprus</strong> flag. GFS Galaxy was a medium-sized container ship with <strong>24 crew members</strong> on board. A projectile ignited an engine room fire, forcing all crew to abandon ship in the darkness in the middle of the strait. <strong>Ten Indian seafarers</strong> were rescued from lifeboats by the <strong>Omani Navy</strong> in a search-and-rescue operation lasting several hours, but one was missing: <strong>Heramb Karmarkar</strong>, <strong>30 years old</strong>, a marine engineer, was not among those rescued. His family in <strong>Maharashtra</strong>, India, received word that their son was missing at sea. Iran claimed the attack was justified because the vessel <strong>&#8220;followed an unauthorized route despite warnings.&#8221;</strong></p><p>CENTCOM responded with a fourth round of airstrikes against Iran. On <strong>July 13</strong>, Iran claimed it had struck <strong>2 more oil tankers</strong> attempting to transit. Then on <strong>July 14</strong>, the escalation peaked: the IRGC attacked <strong>3 tankers</strong> in a single morning. The chemical tanker <strong>Stolt Magnesium</strong>, owned by <strong>Stolt-Nielsen</strong> (Norway), one of the world&#8217;s largest chemical tanker operators, was struck at <strong>00:40</strong> at a position <strong>40 nautical miles</strong> northeast of the town of <strong>Qalhat</strong> on the Omani coast, outside the Strait of Hormuz. The projectile caused an engine room fire but the crew remained safe. Two UAE-owned tankers (United Arab Emirates), <strong>Mombasa B</strong> and <strong>Al Bahyah</strong>, were attacked with <strong>cruise missiles</strong> inside the strait itself. This was the first time during the crisis that the IRGC used cruise missiles instead of artillery shells or short-range anti-ship missiles, indicating a significant escalation in weaponry. On Mombasa B, <strong>1 Indian seafarer was killed</strong> and <strong>8 were injured</strong> (6 Indians, 2 Ukrainians). The IRGC claimed to have <strong>&#8220;hit and neutralized supertankers in violation&#8221;</strong> that were entering <strong>&#8220;mined waterways.&#8221;</strong> Also on July 14, after two days of searching, the body of <strong>Heramb Karmarkar</strong> was recovered by the <strong>Omani Navy</strong> from waters near the position where the GFS Galaxy was attacked. India&#8217;s <strong>BusinessToday</strong> ran a headline that sent shockwaves: <strong>&#8220;Second Indian seafarer killed in three days.&#8221;</strong></p><p>That same day, July 14, President <strong>Donald Trump</strong> posted on <strong>Truth Social</strong> declaring the United States would become <strong>&#8220;THE GUARDIAN OF THE HORMUZ STRAIT&#8221;</strong> and impose a <strong>20%</strong> toll on all cargo transiting the strait, framing it as a &#8220;protection fee&#8221; for U.S.-provided maritime security. The <strong>International Maritime Organization</strong> (IMO, headquartered in London) immediately declared the proposal <strong>illegal</strong> under the <strong>United Nations Convention on the Law of the Sea</strong> (UNCLOS 1982), as the Strait of Hormuz is an <strong>international strait</strong> with freedom of transit passage for all commercial vessels. The global shipping industry pushed back fiercely. Within <strong>24 hours</strong> (July 15), Trump withdrew the 20% toll proposal, replacing it with investment commitments from Gulf nations including Saudi Arabia and the UAE. On <strong>July 15</strong>, the U.S. launched another major round of airstrikes targeting Iran&#8217;s southern coast and IRGC military positions near the strait, while the IRGC claimed it had conducted <strong>retaliatory strikes</strong> against U.S. military facilities across the Gulf region. In total over <strong>8 days</strong> (July 7 to 15): at least <strong>9 commercial vessels</strong> directly attacked, <strong>2 seafarers killed</strong>, <strong>8 wounded</strong>, multiple rounds of airstrikes exchanged between the U.S. and Iran, and the Strait of Hormuz officially became an <strong>active combat zone</strong> on all international maritime charts, rather than merely a high-risk area as it had been during the preceding 4 months since February 28.</p>
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   ]]></content:encoded></item><item><title><![CDATA[Chuỗi Công Cụ Operational Excellence | #61: 6 Tàu, 8 Ngày, 1 Người Chết. Hormuz Bước Vào Tuần Đẫm Máu Nhất.]]></title><description><![CDATA[Ch&#224;o m&#7915;ng b&#7841;n &#273;&#7871;n v&#7899;i b&#224;i vi&#7871;t cu&#7889;i tu&#7847;n &#273;&#7863;c bi&#7879;t d&#224;nh ri&#234;ng cho phi&#234;n b&#7843;n d&#224;nh cho ng&#432;&#7901;i &#273;&#259;ng k&#253; tr&#7843; ph&#237; Loyal Fan.]]></description><link>https://www.bizinsider.co/p/chuoi-cong-cu-operational-excellence-61</link><guid isPermaLink="false">https://www.bizinsider.co/p/chuoi-cong-cu-operational-excellence-61</guid><pubDate>Sat, 18 Jul 2026 15:01:35 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!yZ5q!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F17137db1-f19c-411a-afea-0c0036360dea_2938x2463.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>Ch&#224;o m&#7915;ng b&#7841;n &#273;&#7871;n v&#7899;i <strong>b&#224;i vi&#7871;t cu&#7889;i tu&#7847;n &#273;&#7863;c bi&#7879;t d&#224;nh ri&#234;ng</strong> cho phi&#234;n b&#7843;n d&#224;nh cho ng&#432;&#7901;i <strong>&#273;&#259;ng k&#253; tr&#7843; ph&#237; Loyal Fan.</strong></em></p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe now&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/subscribe?"><span>Subscribe now</span></a></p><div class="pullquote"><p><strong>&#272;&#226;y l&#224; b&#224;i vi&#7871;t s&#7889; 61 trong Chu&#7895;i b&#224;i vi&#7871;t v&#7873; B&#7897; C&#244;ng C&#7909; Operational Excellence.</strong></p></div><h1>N&#7897;i dung</h1><blockquote><p><strong>Ph&#7847;n 1 &#8211; Th&#244;ng tin ch&#237;nh th&#7913;c</strong></p><p><strong>Ph&#7847;n 2 &#8211; B&#7889;i c&#7843;nh th&#7883; tr&#432;&#7901;ng v&#224; &#253; ngh&#297;a</strong></p><p><strong>Ph&#7847;n 3 &#8211; Ph&#226;n t&#237;ch qua l&#259;ng k&#237;nh Operational Excellence</strong></p><p><strong>Ph&#7847;n 4 &#8211; B&#224;i h&#7885;c cho Doanh nghi&#7879;p</strong></p><p><strong>Ph&#7847;n 5 &#8211; K&#7871;t lu&#7853;n</strong></p></blockquote><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!yZ5q!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F17137db1-f19c-411a-afea-0c0036360dea_2938x2463.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!yZ5q!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F17137db1-f19c-411a-afea-0c0036360dea_2938x2463.png 424w, https://substackcdn.com/image/fetch/$s_!yZ5q!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F17137db1-f19c-411a-afea-0c0036360dea_2938x2463.png 848w, https://substackcdn.com/image/fetch/$s_!yZ5q!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F17137db1-f19c-411a-afea-0c0036360dea_2938x2463.png 1272w, https://substackcdn.com/image/fetch/$s_!yZ5q!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F17137db1-f19c-411a-afea-0c0036360dea_2938x2463.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!yZ5q!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F17137db1-f19c-411a-afea-0c0036360dea_2938x2463.png" width="1456" height="1221" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/17137db1-f19c-411a-afea-0c0036360dea_2938x2463.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1221,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:1037567,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://www.bizinsider.co/i/207443501?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F17137db1-f19c-411a-afea-0c0036360dea_2938x2463.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!yZ5q!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F17137db1-f19c-411a-afea-0c0036360dea_2938x2463.png 424w, https://substackcdn.com/image/fetch/$s_!yZ5q!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F17137db1-f19c-411a-afea-0c0036360dea_2938x2463.png 848w, https://substackcdn.com/image/fetch/$s_!yZ5q!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F17137db1-f19c-411a-afea-0c0036360dea_2938x2463.png 1272w, https://substackcdn.com/image/fetch/$s_!yZ5q!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F17137db1-f19c-411a-afea-0c0036360dea_2938x2463.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><h2><strong>PH&#7846;N 1: TH&#212;NG TIN CH&#205;NH TH&#7912;C</strong></h2><p>L&#250;c <strong>3 gi&#7901; s&#225;ng ng&#224;y 7 th&#225;ng 7, 2026</strong>, theo gi&#7901; &#273;&#7883;a ph&#432;&#417;ng v&#249;ng V&#7883;nh, m&#7897;t qu&#7843; &#273;&#7841;n xuy&#234;n v&#224;o ph&#7847;n tr&#234;n bu&#7891;ng m&#225;y c&#7911;a t&#224;u ch&#7903; kh&#237; h&#243;a l&#7887;ng <strong>Al Rekayyat</strong>, khi con t&#224;u &#273;ang di chuy&#7875;n qua c&#7917;a eo bi&#7875;n Hormuz theo h&#224;nh lang <strong>NCAGS</strong> (Naval Cooperation and Guidance for Shipping) do H&#7843;i qu&#226;n M&#7929; ph&#7889;i h&#7907;p &#273;i&#7873;u ph&#7889;i. Al Rekayyat thu&#7897;c s&#7903; h&#7919;u v&#224; qu&#7843;n l&#253; c&#7911;a <strong>Nakilat</strong> (t&#234;n &#273;&#7847;y &#273;&#7911;: <strong>Qatar Gas Transport Company</strong>, m&#227; ch&#7913;ng kho&#225;n <strong>QGTS</strong> tr&#234;n s&#224;n Qatar Exchange), m&#7897;t trong nh&#7919;ng &#273;&#7897;i t&#224;u LNG l&#7899;n nh&#7845;t th&#7871; gi&#7899;i v&#7899;i h&#417;n 60 t&#224;u ch&#7903; kh&#237; h&#243;a l&#7887;ng &#273;ang ho&#7841;t &#273;&#7897;ng. T&#224;u mang c&#7901; <strong>Marshall Islands</strong>, &#273;ang ch&#7903; &#273;&#7847;y t&#7843;i kh&#237; h&#243;a l&#7887;ng tr&#234;n h&#224;nh tr&#236;nh t&#7915; c&#7843;ng <strong>Ras Laffan</strong> (Qatar) &#273;i qua eo bi&#7875;n Hormuz h&#432;&#7899;ng ra &#7844;n &#272;&#7897; D&#432;&#417;ng. Qu&#7843; &#273;&#7841;n g&#226;y ch&#225;y bu&#7891;ng m&#225;y ngay l&#7853;p t&#7913;c, v&#224; th&#7911;y th&#7911; &#273;o&#224;n bu&#7897;c ph&#7843;i <strong>s&#417; t&#225;n to&#224;n b&#7897;</strong> v&#236; nguy c&#417; n&#7893; c&#7921;c cao do t&#237;nh ch&#7845;t d&#7877; ch&#225;y c&#7911;a h&#224;ng h&#243;a LNG tr&#234;n t&#224;u. H&#227;ng tin h&#224;ng h&#7843;i chuy&#234;n ng&#224;nh <strong>gCaptain</strong> &#273;&#432;a tin t&#224;u &#273;ang &#7903; tr&#7841;ng th&#225;i <strong>&#8220;c&#243; nguy c&#417; n&#7893;&#8221;</strong> (at risk of exploding) do h&#224;ng h&#243;a LNG c&#7921;c k&#7923; d&#7877; ch&#225;y. M&#7897;t t&#224;u LNG &#273;&#7847;y t&#7843;i ch&#7913;a l&#432;&#7907;ng n&#259;ng l&#432;&#7907;ng t&#432;&#417;ng &#273;&#432;&#417;ng h&#224;ng ch&#7909;c ngh&#236;n t&#7845;n TNT, ngh&#297;a l&#224; n&#7871;u ph&#225;t n&#7893; gi&#7919;a eo bi&#7875;n r&#7897;ng ch&#7881; <strong>33 km</strong>, h&#7853;u qu&#7843; s&#7869; l&#224; th&#7843;m h&#7885;a kh&#244;ng ch&#7881; cho th&#7911;y th&#7911; &#273;o&#224;n m&#224; cho to&#224;n b&#7897; giao th&#244;ng h&#224;ng h&#7843;i trong khu v&#7921;c. Qatar sau &#273;&#243; ra tuy&#234;n b&#7889; ch&#237;nh th&#7913;c, kh&#7859;ng &#273;&#7883;nh s&#7869; <strong>&#8220;gi&#7919; Iran ho&#224;n to&#224;n ch&#7883;u tr&#225;ch nhi&#7879;m ph&#225;p l&#253;&#8221;</strong> cho v&#7909; t&#7845;n c&#244;ng v&#224; <strong>&#8220;m&#7885;i thi&#7879;t h&#7841;i v&#224; h&#7853;u qu&#7843; ph&#225;t sinh.&#8221;</strong> &#272;&#226;y l&#224; l&#7847;n &#273;&#7847;u ti&#234;n m&#7897;t qu&#7889;c gia xu&#7845;t kh&#7849;u LNG h&#224;ng &#273;&#7847;u th&#7871; gi&#7899;i c&#244;ng khai quy tr&#225;ch nhi&#7879;m tr&#7921;c ti&#7871;p cho Iran v&#236; t&#7845;n c&#244;ng t&#224;u ch&#7903; h&#224;ng c&#7911;a m&#236;nh.</p><p>C&#249;ng &#273;&#234;m &#273;&#243;, si&#234;u t&#224;u d&#7847;u <strong>Wedyan</strong> mang c&#7901; <strong>Saudi Arabia</strong>, thu&#7897;c lo&#7841;i <strong>VLCC</strong> (Very Large Crude Carrier, t&#224;u ch&#7903; d&#7847;u th&#244; c&#7905; c&#7921;c l&#7899;n v&#7899;i tr&#7885;ng t&#7843;i tr&#234;n 200.000 DWT), c&#361;ng b&#7883; b&#7855;n tr&#250;ng khi r&#7901;i eo bi&#7875;n Hormuz. &#272;&#224;i truy&#7873;n h&#236;nh nh&#224; n&#432;&#7899;c Iran tuy&#234;n b&#7889; t&#224;u d&#7847;u b&#7883; nh&#7855;m b&#7855;n v&#236; <strong>&#8220;c&#7889; &#273;i qua tuy&#7871;n &#273;&#432;&#7901;ng Oman trong eo bi&#7875;n Hormuz v&#7899;i s&#7921; h&#7895; tr&#7907; c&#7911;a H&#7843;i qu&#226;n M&#7929;&#8221;</strong> v&#224; <strong>&#8220;&#273;&#227; ph&#7899;t l&#7901; nhi&#7873;u l&#7847;n c&#7843;nh b&#225;o&#8221;</strong> t&#7915; l&#7921;c l&#432;&#7907;ng h&#7843;i qu&#226;n IRGC. Tuy&#234;n b&#7889; n&#224;y cho th&#7845;y IRGC coi b&#7845;t k&#7923; t&#224;u n&#224;o &#273;i theo h&#224;nh lang NCAGS do M&#7929; &#273;i&#7873;u ph&#7889;i &#273;&#7873;u l&#224; m&#7909;c ti&#234;u h&#7907;p ph&#225;p, b&#7845;t k&#7875; qu&#7889;c t&#7883;ch hay lo&#7841;i h&#224;ng h&#243;a. Ch&#432;a &#273;&#7847;y <strong>24 gi&#7901;</strong> sau, t&#224;u th&#7913; ba b&#7883; t&#7845;n c&#244;ng. Ba t&#224;u th&#432;&#417;ng m&#7841;i b&#7883; b&#7855;n trong m&#7897;t &#273;&#234;m t&#7841;i c&#249;ng m&#7897;t eo bi&#7875;n. &#272;&#226;y l&#224; &#273;&#7907;t t&#7845;n c&#244;ng d&#7919; d&#7897;i nh&#7845;t k&#7875; t&#7915; khi <strong>th&#7887;a thu&#7853;n ng&#7915;ng b&#7855;n s&#417; b&#7897;</strong> &#273;&#432;&#7907;c k&#253; k&#7871;t gi&#7919;a M&#7929; v&#224; Iran v&#224;o ng&#224;y <strong>17 th&#225;ng 6</strong> (B&#7843;n ghi nh&#7899;, vi&#7871;t t&#7855;t l&#224; <strong>MoU</strong>), ch&#7881; ba tu&#7847;n tr&#432;&#7899;c &#273;&#243;. Th&#7887;a thu&#7853;n MoU, v&#7889;n &#273;&#432;&#7907;c ng&#224;nh v&#7853;n t&#7843;i bi&#7875;n k&#7923; v&#7885;ng s&#7869; h&#7841; nhi&#7879;t t&#236;nh h&#236;nh t&#7841;i Hormuz, tr&#7903; th&#224;nh t&#7901; gi&#7845;y v&#244; gi&#225; tr&#7883; ch&#7881; trong 20 ng&#224;y.</p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/p/chuoi-cong-cu-operational-excellence-61?utm_source=substack&utm_medium=email&utm_content=share&action=share&quot;,&quot;text&quot;:&quot;Share&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/p/chuoi-cong-cu-operational-excellence-61?utm_source=substack&utm_medium=email&utm_content=share&action=share"><span>Share</span></a></p><p>B&#7889;n ng&#224;y sau, ng&#224;y <strong>11 th&#225;ng 7</strong>, B&#7897; T&#432; l&#7879;nh Trung t&#226;m M&#7929; (<strong>CENTCOM</strong>) tuy&#234;n b&#7889; &#273;&#227; ph&#225;t &#273;&#7897;ng &#273;&#7907;t kh&#244;ng k&#237;ch th&#7913; ba nh&#7855;m v&#224;o c&#225;c m&#7909;c ti&#234;u qu&#226;n s&#7921; Iran d&#7885;c b&#7901; bi&#7875;n ph&#237;a nam, &#273;&#225;p tr&#7843; lo&#7841;t t&#7845;n c&#244;ng v&#224;o t&#224;u th&#432;&#417;ng m&#7841;i. M&#7909;c ti&#234;u bao g&#7891;m c&#225;c tr&#7853;n &#273;&#7883;a t&#234;n l&#7917;a ch&#7889;ng t&#224;u, c&#259;n c&#7913; xu&#7891;ng cao t&#7889;c, v&#224; h&#7879; th&#7889;ng radar ven bi&#7875;n c&#7911;a IRGC. Nh&#432;ng &#273;&#242;n tr&#7843; &#273;&#361;a c&#7911;a M&#7929; kh&#244;ng ng&#259;n &#273;&#432;&#7907;c b&#432;&#7899;c leo thang ti&#7871;p theo. Ng&#224;y <strong>12 th&#225;ng 7</strong>, H&#7843;i qu&#226;n <strong>IRGC</strong> (Islamic Revolutionary Guard Corps, L&#7921;c l&#432;&#7907;ng V&#7879; binh C&#225;ch m&#7841;ng H&#7891;i gi&#225;o Iran) tuy&#234;n b&#7889; eo bi&#7875;n Hormuz <strong>&#8220;&#273;&#227; &#273;&#243;ng&#8221;</strong> &#273;&#7889;i v&#7899;i m&#7885;i t&#224;u th&#432;&#417;ng m&#7841;i, &#273;&#7891;ng th&#7901;i t&#7845;n c&#244;ng t&#224;u container <strong>M/V GFS Galaxy</strong> mang c&#7901; <strong>Cyprus</strong>. GFS Galaxy l&#224; t&#224;u container c&#7905; trung v&#7899;i <strong>24 th&#7911;y th&#7911; &#273;o&#224;n</strong> tr&#234;n t&#224;u. Qu&#7843; &#273;&#7841;n g&#226;y ch&#225;y bu&#7891;ng m&#225;y, bu&#7897;c to&#224;n b&#7897; th&#7911;y th&#7911; ph&#7843;i b&#7887; t&#224;u trong &#273;&#234;m t&#7889;i gi&#7919;a eo bi&#7875;n. <strong>M&#432;&#7901;i th&#7911;y th&#7911; ng&#432;&#7901;i &#7844;n &#272;&#7897;</strong> &#273;&#432;&#7907;c <strong>H&#7843;i qu&#226;n Oman</strong> v&#7899;t t&#7915; xu&#7891;ng c&#7913;u sinh trong chi&#7871;n d&#7883;ch t&#236;m ki&#7871;m c&#7913;u n&#7841;n k&#233;o d&#224;i nhi&#7873;u gi&#7901;, nh&#432;ng m&#7897;t ng&#432;&#7901;i m&#7845;t t&#237;ch: <strong>Heramb Karmarkar</strong>, <strong>30 tu&#7893;i</strong>, k&#7929; s&#432; h&#224;ng h&#7843;i (marine engineer), kh&#244;ng c&#243; m&#7863;t trong nh&#243;m &#273;&#432;&#7907;c c&#7913;u. Gia &#273;&#236;nh anh t&#7841;i <strong>Maharashtra</strong>, &#7844;n &#272;&#7897;, nh&#7853;n tin con trai m&#7845;t t&#237;ch tr&#234;n bi&#7875;n. Iran tuy&#234;n b&#7889; t&#7845;n c&#244;ng v&#236; t&#224;u <strong>&#8220;&#273;i theo tuy&#7871;n &#273;&#432;&#7901;ng tr&#225;i ph&#233;p b&#7845;t ch&#7845;p c&#7843;nh b&#225;o.&#8221;</strong></p><p>CENTCOM &#273;&#225;p tr&#7843; b&#7857;ng &#273;&#7907;t kh&#244;ng k&#237;ch th&#7913; t&#432; v&#224;o Iran. Ng&#224;y <strong>13 th&#225;ng 7</strong>, Iran tuy&#234;n b&#7889; &#273;&#227; b&#7855;n tr&#250;ng th&#234;m <strong>2 t&#224;u d&#7847;u</strong> &#273;ang c&#7889; qu&#225; c&#7843;nh. R&#7891;i ng&#224;y <strong>14 th&#225;ng 7</strong>, b&#432;&#7899;c leo thang &#273;&#7841;t &#273;&#7881;nh: IRGC t&#7845;n c&#244;ng <strong>3 t&#224;u d&#7847;u</strong> ch&#7881; trong bu&#7893;i s&#225;ng. T&#224;u h&#243;a ch&#7845;t <strong>Stolt Magnesium</strong> thu&#7897;c s&#7903; h&#7919;u h&#227;ng <strong>Stolt-Nielsen</strong> (Na Uy), m&#7897;t trong nh&#7919;ng h&#227;ng v&#7853;n t&#7843;i h&#243;a ch&#7845;t l&#7899;n nh&#7845;t th&#7871; gi&#7899;i, b&#7883; b&#7855;n l&#250;c <strong>00:40</strong> t&#7841;i v&#7883; tr&#237; c&#225;ch <strong>40 h&#7843;i l&#253;</strong> v&#7873; ph&#237;a &#273;&#244;ng b&#7855;c th&#7883; tr&#7845;n <strong>Qalhat</strong> tr&#234;n b&#7901; bi&#7875;n Oman, ngo&#224;i eo bi&#7875;n Hormuz. &#272;&#7841;n g&#226;y ch&#225;y bu&#7891;ng m&#225;y nh&#432;ng th&#7911;y th&#7911; &#273;o&#224;n an to&#224;n. Hai t&#224;u d&#7847;u thu&#7897;c s&#7903; h&#7919;u <strong>UAE</strong> (C&#225;c Ti&#7875;u v&#432;&#417;ng qu&#7889;c &#7842; R&#7853;p Th&#7889;ng nh&#7845;t), <strong>Mombasa B</strong> v&#224; <strong>Al Bahyah</strong>, b&#7883; t&#7845;n c&#244;ng b&#7857;ng <strong>t&#234;n l&#7917;a h&#224;nh tr&#236;nh</strong> (cruise missiles) ngay b&#234;n trong eo bi&#7875;n. &#272;&#226;y l&#224; l&#7847;n &#273;&#7847;u ti&#234;n trong cu&#7897;c kh&#7911;ng ho&#7843;ng, IRGC s&#7917; d&#7909;ng t&#234;n l&#7917;a h&#224;nh tr&#236;nh thay v&#236; &#273;&#7841;n ph&#225;o ho&#7863;c t&#234;n l&#7917;a ch&#7889;ng t&#224;u t&#7847;m ng&#7855;n, cho th&#7845;y m&#7913;c &#273;&#7897; leo thang v&#361; kh&#237; &#273;&#225;ng k&#7875;. Tr&#234;n t&#224;u Mombasa B, <strong>1 th&#7911;y th&#7911; &#7844;n &#272;&#7897; thi&#7879;t m&#7841;ng</strong> v&#224; <strong>8 ng&#432;&#7901;i b&#7883; th&#432;&#417;ng</strong> (6 ng&#432;&#7901;i &#7844;n &#272;&#7897;, 2 ng&#432;&#7901;i Ukraine). IRGC tuy&#234;n b&#7889; &#273;&#227; <strong>&#8220;&#273;&#225;nh tr&#250;ng v&#224; v&#244; hi&#7879;u h&#243;a c&#225;c si&#234;u t&#224;u d&#7847;u vi ph&#7841;m&#8221;</strong> &#273;ang &#273;i v&#224;o <strong>&#8220;tuy&#7871;n &#273;&#432;&#7901;ng &#273;&#227; g&#224;i m&#236;n.&#8221;</strong> C&#361;ng trong ng&#224;y 14/07, sau hai ng&#224;y t&#236;m ki&#7871;m, thi th&#7875; c&#7911;a <strong>Heramb Karmarkar</strong> &#273;&#432;&#7907;c <strong>H&#7843;i qu&#226;n Oman</strong> v&#7899;t l&#234;n t&#7915; v&#249;ng bi&#7875;n g&#7847;n v&#7883; tr&#237; t&#224;u GFS Galaxy b&#7883; t&#7845;n c&#244;ng. B&#225;o <strong>BusinessToday</strong> (&#7844;n &#272;&#7897;) ch&#7841;y d&#242;ng t&#237;t g&#226;y ch&#7845;n &#273;&#7897;ng: <strong>&#8220;Th&#7911;y th&#7911; &#7844;n &#272;&#7897; th&#7913; hai thi&#7879;t m&#7841;ng trong ba ng&#224;y.&#8221;</strong></p><p>C&#249;ng ng&#224;y 14/07, T&#7893;ng th&#7889;ng <strong>Donald Trump</strong> &#273;&#259;ng tr&#234;n <strong>Truth Social</strong> tuy&#234;n b&#7889; M&#7929; s&#7869; tr&#7903; th&#224;nh <strong>&#8220;THE GUARDIAN OF THE HORMUZ STRAIT&#8221;</strong> v&#224; thu ph&#237; <strong>20%</strong> tr&#234;n to&#224;n b&#7897; h&#224;ng h&#243;a &#273;i qua eo bi&#7875;n, coi &#273;&#226;y l&#224; &#8220;ph&#237; b&#7843;o v&#7879;&#8221; do M&#7929; cung c&#7845;p an ninh h&#224;ng h&#7843;i. <strong>T&#7893; ch&#7913;c H&#224;ng h&#7843;i Qu&#7889;c t&#7871;</strong> (IMO, tr&#7909; s&#7903; t&#7841;i London) l&#7853;p t&#7913;c tuy&#234;n b&#7889; &#273;&#7873; xu&#7845;t n&#224;y <strong>b&#7845;t h&#7907;p ph&#225;p</strong> theo <strong>C&#244;ng &#432;&#7899;c Li&#234;n H&#7907;p Qu&#7889;c v&#7873; Lu&#7853;t Bi&#7875;n</strong> (UNCLOS 1982), v&#236; eo bi&#7875;n Hormuz l&#224; <strong>eo bi&#7875;n qu&#7889;c t&#7871;</strong> v&#7899;i quy&#7873;n qu&#225; c&#7843;nh t&#7921; do cho m&#7885;i t&#224;u th&#432;&#417;ng m&#7841;i. Ng&#224;nh v&#7853;n t&#7843;i bi&#7875;n to&#224;n c&#7847;u ph&#7843;n &#273;&#7889;i d&#7919; d&#7897;i. Ch&#7881; trong <strong>24 gi&#7901;</strong> (ng&#224;y 15/07), Trump r&#250;t l&#7841;i &#273;&#7873; xu&#7845;t ph&#237; 20%, thay b&#7857;ng cam k&#7871;t &#273;&#7847;u t&#432; t&#7915; c&#225;c qu&#7889;c gia v&#249;ng V&#7883;nh bao g&#7891;m Saudi Arabia v&#224; UAE. Ng&#224;y <strong>15 th&#225;ng 7</strong>, M&#7929; ph&#225;t &#273;&#7897;ng th&#234;m m&#7897;t &#273;&#7907;t kh&#244;ng k&#237;ch l&#7899;n nh&#7855;m v&#224;o b&#7901; bi&#7875;n ph&#237;a nam Iran v&#224; c&#225;c v&#7883; tr&#237; qu&#226;n s&#7921; IRGC g&#7847;n eo bi&#7875;n, trong khi IRGC tuy&#234;n b&#7889; &#273;&#227; <strong>t&#7845;n c&#244;ng tr&#7843; &#273;&#361;a</strong> c&#225;c c&#417; s&#7903; qu&#226;n s&#7921; M&#7929; tr&#234;n to&#224;n khu v&#7921;c v&#249;ng V&#7883;nh. T&#7893;ng c&#7897;ng trong <strong>8 ng&#224;y</strong> (7 &#273;&#7871;n 15/07): &#237;t nh&#7845;t <strong>9 t&#224;u th&#432;&#417;ng m&#7841;i</strong> b&#7883; t&#7845;n c&#244;ng tr&#7921;c ti&#7871;p, <strong>2 th&#7911;y th&#7911; thi&#7879;t m&#7841;ng</strong>, <strong>8 ng&#432;&#7901;i b&#7883; th&#432;&#417;ng</strong>, nhi&#7873;u &#273;&#7907;t kh&#244;ng k&#237;ch qua l&#7841;i gi&#7919;a M&#7929; v&#224; Iran, v&#224; eo bi&#7875;n Hormuz ch&#237;nh th&#7913;c tr&#7903; th&#224;nh <strong>v&#249;ng chi&#7871;n s&#7921; ho&#7841;t &#273;&#7897;ng</strong> (active combat zone) tr&#234;n m&#7885;i b&#7843;n &#273;&#7891; h&#224;ng h&#7843;i qu&#7889;c t&#7871;, thay v&#236; ch&#7881; l&#224; v&#249;ng r&#7911;i ro cao (high-risk area) nh&#432; trong 4 th&#225;ng tr&#432;&#7899;c &#273;&#243; k&#7875; t&#7915; ng&#224;y 28 th&#225;ng 2.</p>
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   ]]></content:encoded></item><item><title><![CDATA[[2nd Reminder] [Loyal Fan Webinar - July 2026] Elite Performance in the AI Era: Energy, Focus & Execution]]></title><description><![CDATA[The future will not belong to the people with the most information. It will belong to the people with the clarity, energy, focus, and execution power to operate consistently in a distracted world.]]></description><link>https://www.bizinsider.co/p/2nd-reminder-loyal-fan-webinar-july</link><guid isPermaLink="false">https://www.bizinsider.co/p/2nd-reminder-loyal-fan-webinar-july</guid><pubDate>Fri, 17 Jul 2026 11:01:00 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!INFV!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def644f-2b06-4e6c-bd9e-ba8678269811_1254x1254.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<blockquote><p><strong>This webinar is for BizInsider Loyal Fans only. If you are not a Loyal Fan and want to join this webinar, please upgrade your subscription to be a Loyal Fan now!</strong></p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe now&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/subscribe?"><span>Subscribe now</span></a></p></blockquote><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!INFV!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def644f-2b06-4e6c-bd9e-ba8678269811_1254x1254.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!INFV!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def644f-2b06-4e6c-bd9e-ba8678269811_1254x1254.png 424w, https://substackcdn.com/image/fetch/$s_!INFV!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def644f-2b06-4e6c-bd9e-ba8678269811_1254x1254.png 848w, https://substackcdn.com/image/fetch/$s_!INFV!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def644f-2b06-4e6c-bd9e-ba8678269811_1254x1254.png 1272w, https://substackcdn.com/image/fetch/$s_!INFV!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def644f-2b06-4e6c-bd9e-ba8678269811_1254x1254.png 1456w" sizes="100vw"><img 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srcset="https://substackcdn.com/image/fetch/$s_!INFV!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def644f-2b06-4e6c-bd9e-ba8678269811_1254x1254.png 424w, https://substackcdn.com/image/fetch/$s_!INFV!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def644f-2b06-4e6c-bd9e-ba8678269811_1254x1254.png 848w, https://substackcdn.com/image/fetch/$s_!INFV!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def644f-2b06-4e6c-bd9e-ba8678269811_1254x1254.png 1272w, https://substackcdn.com/image/fetch/$s_!INFV!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3def644f-2b06-4e6c-bd9e-ba8678269811_1254x1254.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><h1><strong>Elite Performance in the AI Era: Energy, Focus &amp; Execution</strong></h1><h2><strong>BizInsider x 10X Excellence Hub Executive Coaching Series</strong></h2><p>We are living in one of the most overloaded periods in modern professional history.</p><p>Every day, professionals are being hit with:</p><ul><li><p>nonstop notifications</p></li><li><p>endless information</p></li><li><p>AI disruption</p></li><li><p>faster expectations</p></li><li><p>constant decision-making</p></li><li><p>and increasing mental pressure</p></li></ul><p>Many people today are not lacking intelligence.</p><p>They are lacking:</p><ul><li><p>clarity</p></li><li><p>focus</p></li><li><p>recovery</p></li><li><p>discipline</p></li><li><p>emotional control</p></li><li><p>and sustainable execution energy</p></li></ul><p>That is why even talented professionals and business owners are starting to experience:</p><ul><li><p>burnout</p></li><li><p>decision fatigue</p></li><li><p>loss of focus</p></li><li><p>reduced creativity</p></li><li><p>low energy</p></li><li><p>and mental exhaustion</p></li></ul><p>At the same time, the performance gap between people is becoming larger than ever.</p><p>Not because of IQ.</p><p>But because some people are learning how to manage:</p><ul><li><p>their energy</p></li><li><p>their environment</p></li><li><p>their routines</p></li><li><p>their focus</p></li><li><p>and their execution systems</p></li></ul><p>more effectively than the market around them.</p><p>That is why our third flagship Executive Coaching Session for BizInsider Loyal Fan and 10X Excellence Hub members will focus on one of the most important leadership and performance topics of the AI era:</p><h2><strong>&#8220;Elite Performance in the AI Era: Energy, Focus &amp; Execution&#8221;</strong></h2><h3><strong>Date:</strong></h3><p>July 24, 2026</p><h3><strong>Time:</strong></h3><p>9:00 PM CST</p><p>In this session, we will explore:</p><ul><li><p>burnout and decision fatigue</p></li><li><p>high-performance routines</p></li><li><p>executive stamina</p></li><li><p>focus systems</p></li><li><p>operator lifestyle</p></li><li><p>sustainable performance in an age of overload and distraction</p></li><li><p>and how professionals can maintain long-term clarity, resilience, and execution power</p></li></ul><p>This session is designed for:</p><ul><li><p>executives</p></li><li><p>business owners</p></li><li><p>operators</p></li><li><p>managers</p></li><li><p>consultants</p></li><li><p>professionals</p></li><li><p>and ambitious lifelong learners who want to perform at a higher level without destroying their energy and health</p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/p/2nd-reminder-loyal-fan-webinar-july?utm_source=substack&utm_medium=email&utm_content=share&action=share&quot;,&quot;text&quot;:&quot;Share&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/p/2nd-reminder-loyal-fan-webinar-july?utm_source=substack&utm_medium=email&utm_content=share&action=share"><span>Share</span></a></p></li></ul><p>Participants will better understand:</p><ul><li><p>why modern professionals feel mentally exhausted</p></li><li><p>how elite performers manage energy differently</p></li><li><p>how to build sustainable routines for long-term performance</p></li><li><p>and how to operate with more clarity, discipline, resilience, and execution consistency</p></li></ul><p>This is not just a productivity session.</p><p>It is an executive-level coaching conversation about how to survive and thrive in one of the most mentally demanding periods of modern business history.</p><p>This session is reserved for BizInsider Loyal Fan members only.</p><p>DBA John Ngo<br>BizInsider x 10X Excellence Hub</p><h2><strong>Zoom Link</strong></h2>
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   ]]></content:encoded></item><item><title><![CDATA[Operational Excellence (OPEX) Insight – Thursday - July 16, 2026: $50 Billion to "Come Home", AstraZeneca Builds a Pharma Empire on American Soil.]]></title><description><![CDATA[G&#243;c Nh&#236;n V&#7853;n H&#224;nh Xu&#7845;t S&#7855;c &#8211; Th&#7913; N&#259;m, Ng&#224;y 16/07/2026: 50 T&#7927; &#272;&#244; &#272;&#7875; "V&#7873; Nh&#224;", AstraZeneca X&#226;y &#272;&#7871; Ch&#7871; D&#432;&#7907;c Ph&#7849;m Ngay Tr&#234;n &#272;&#7845;t M&#7929;.]]></description><link>https://www.bizinsider.co/p/operational-excellence-opex-insight-260716</link><guid isPermaLink="false">https://www.bizinsider.co/p/operational-excellence-opex-insight-260716</guid><pubDate>Thu, 16 Jul 2026 15:02:08 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!3x7A!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F4d1a917f-229e-4726-a5c8-08077dba52cd_940x788.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>Welcome To <strong>Operational Excellence (OPEX) Insight</strong> Article For The<strong> Paid Subscriber-Only Edition</strong>.</em></p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe now&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/subscribe?"><span>Subscribe now</span></a></p><blockquote><p><em><strong>This is the bilingual post in English and Vietnamese. Vietnamese is below.</strong></em></p><p><em><strong>&#272;&#226;y l&#224; b&#224;i vi&#7871;t song ng&#7919; Anh-Vi&#7879;t. Ti&#7871;ng Vi&#7879;t &#7903; b&#234;n d&#432;&#7899;i.</strong></em></p></blockquote><h1><strong>English</strong></h1><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!3x7A!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F4d1a917f-229e-4726-a5c8-08077dba52cd_940x788.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!3x7A!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F4d1a917f-229e-4726-a5c8-08077dba52cd_940x788.png 424w, https://substackcdn.com/image/fetch/$s_!3x7A!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F4d1a917f-229e-4726-a5c8-08077dba52cd_940x788.png 848w, https://substackcdn.com/image/fetch/$s_!3x7A!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F4d1a917f-229e-4726-a5c8-08077dba52cd_940x788.png 1272w, https://substackcdn.com/image/fetch/$s_!3x7A!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F4d1a917f-229e-4726-a5c8-08077dba52cd_940x788.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!3x7A!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F4d1a917f-229e-4726-a5c8-08077dba52cd_940x788.png" width="940" height="788" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/4d1a917f-229e-4726-a5c8-08077dba52cd_940x788.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:788,&quot;width&quot;:940,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:74516,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://www.bizinsider.co/i/207246074?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F4d1a917f-229e-4726-a5c8-08077dba52cd_940x788.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!3x7A!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F4d1a917f-229e-4726-a5c8-08077dba52cd_940x788.png 424w, https://substackcdn.com/image/fetch/$s_!3x7A!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F4d1a917f-229e-4726-a5c8-08077dba52cd_940x788.png 848w, https://substackcdn.com/image/fetch/$s_!3x7A!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F4d1a917f-229e-4726-a5c8-08077dba52cd_940x788.png 1272w, https://substackcdn.com/image/fetch/$s_!3x7A!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F4d1a917f-229e-4726-a5c8-08077dba52cd_940x788.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><h2><strong>PART 1 &#8211; OFFICIAL INFORMATION</strong></h2><p>Half a trillion dollars. That is the aggregate figure that the world&#8217;s largest pharmaceutical corporations have committed to pouring into the United States in less than 12 months, from September 2025 to July 2026. <strong>Pfizer</strong> committed <strong>$70 billion</strong>. <strong>Eli Lilly</strong> announced <strong>$27 billion</strong> to build 4 new factories in Virginia, Houston, Pennsylvania, and Alabama. <strong>Novo Nordisk</strong> allocated approximately <strong>DKK 55 billion</strong> in capital expenditure for 2026 alone. <strong>Roche</strong>, <strong>Sanofi</strong>, and a host of other pharmaceutical companies also joined the race. In total, more than <strong>$480 billion</strong> has been committed, with plans to build <strong>22 new factories</strong> and create approximately <strong>44,000 jobs</strong> across the United States. This is the <strong>largest manufacturing reshoring wave in the history of the pharmaceutical industry</strong>, and perhaps the largest in the history of any industry.</p><p>At the center of this wave is <strong>AstraZeneca</strong> with a commitment of <strong>$50 billion</strong> in U.S. investment through 2030, the largest single-country investment ever made by the British pharmaceutical company headquartered in <strong>Cambridge, United Kingdom</strong>. The heart of this investment is a <strong>$4.5 billion</strong> drug substance manufacturing facility at <strong>Rivanna Futures, Albemarle County, Virginia</strong>, where the groundbreaking ceremony took place in October 2025 with the attendance of federal, state, and local officials. When completed around <strong>2029 or 2030</strong>, this will be the <strong>largest single manufacturing facility in AstraZeneca&#8217;s history</strong> worldwide, creating approximately <strong>3,600 direct and indirect jobs</strong>, and producing active ingredients for the company&#8217;s most strategic drug lines: <strong>oral GLP-1</strong> (next-generation weight loss drugs), <strong>baxdrostat</strong> (blood pressure medication), <strong>oral PCSK9</strong> (cholesterol medication), along with <strong>antibody-drug conjugate</strong> (abbreviated as <strong>ADC</strong>) products for cancer treatment.</p><p>But Virginia is only one piece. The $50 billion also includes expanding the <strong>R&amp;D facility in Gaithersburg, Maryland</strong>, building a new research center in <strong>Cambridge, Massachusetts</strong>, cell therapy facilities in <strong>Rockville, Maryland</strong> and <strong>Tarzana, California</strong>, expanding continuous manufacturing at <strong>Mount Vernon, Indiana</strong>, and upgrading specialty manufacturing at <strong>Coppell, Texas</strong>. The Virginia factory will deploy <strong>artificial intelligence</strong>, <strong>automation</strong>, and <strong>data analytics</strong> to optimize the entire production process, from synthesizing <strong>small molecules</strong> to <strong>peptides</strong> and <strong>oligonucleotides</strong>.</p><p>Behind all of this is the ambition of <strong>CEO Pascal Soriot</strong>, who transformed AstraZeneca from a declining pharmaceutical company into one of the fastest-growing companies in the industry, with the share price increasing more than <strong>300%</strong> since he took charge in <strong>2012</strong>. Soriot&#8217;s target: to grow AstraZeneca&#8217;s total revenue from <strong>$58.7 billion</strong> (in 2025) to <strong>$80 billion</strong> by <strong>2030</strong>, with <strong>50%</strong> coming from the U.S. market. Q1/2026 results showed AstraZeneca is on track: total revenue reached <strong>$15.3 billion</strong>, up <strong>13%</strong> year-over-year. But the question is not whether AstraZeneca has enough money to invest. The question is: why did all of the world&#8217;s largest pharmaceutical companies decide to pour hundreds of billions of dollars into manufacturing in the United States, simultaneously, in the same year?</p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/p/operational-excellence-opex-insight-260716?utm_source=substack&utm_medium=email&utm_content=share&action=share&quot;,&quot;text&quot;:&quot;Share&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/p/operational-excellence-opex-insight-260716?utm_source=substack&utm_medium=email&utm_content=share&action=share"><span>Share</span></a></p>
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   ]]></content:encoded></item><item><title><![CDATA[Operational Excellence (OPEX) Insight – Tuesday - July 14, 2026: USPS Just Changed How It Measures Your Boxes And Your Bill Jumps 19%.]]></title><description><![CDATA[G&#243;c Nh&#236;n V&#7853;n H&#224;nh Xu&#7845;t S&#7855;c &#8211; Th&#7913; Ba, Ng&#224;y 14/07/2026: USPS V&#7915;a &#272;&#7893;i C&#225;ch &#272;o Th&#249;ng H&#224;ng V&#224; H&#243;a &#272;&#417;n C&#7911;a B&#7841;n T&#259;ng 19%.]]></description><link>https://www.bizinsider.co/p/operational-excellence-opex-insight-260714</link><guid isPermaLink="false">https://www.bizinsider.co/p/operational-excellence-opex-insight-260714</guid><pubDate>Tue, 14 Jul 2026 15:33:10 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!_m5Y!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0a20731e-44d1-42b4-9e26-50cfe723fb81_2938x2463.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>Welcome To <strong>Operational Excellence (OPEX) Insight</strong> Article For The<strong> Paid Subscriber-Only Edition</strong>.</em></p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe now&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/subscribe?"><span>Subscribe now</span></a></p><blockquote><p><em><strong>This is the bilingual post in English and Vietnamese. Vietnamese is below.</strong></em></p><p><em><strong>&#272;&#226;y l&#224; b&#224;i vi&#7871;t song ng&#7919; Anh-Vi&#7879;t. Ti&#7871;ng Vi&#7879;t &#7903; b&#234;n d&#432;&#7899;i.</strong></em></p></blockquote><h1><strong>English</strong></h1><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!_m5Y!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0a20731e-44d1-42b4-9e26-50cfe723fb81_2938x2463.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!_m5Y!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0a20731e-44d1-42b4-9e26-50cfe723fb81_2938x2463.png 424w, https://substackcdn.com/image/fetch/$s_!_m5Y!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0a20731e-44d1-42b4-9e26-50cfe723fb81_2938x2463.png 848w, https://substackcdn.com/image/fetch/$s_!_m5Y!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0a20731e-44d1-42b4-9e26-50cfe723fb81_2938x2463.png 1272w, https://substackcdn.com/image/fetch/$s_!_m5Y!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0a20731e-44d1-42b4-9e26-50cfe723fb81_2938x2463.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!_m5Y!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0a20731e-44d1-42b4-9e26-50cfe723fb81_2938x2463.png" width="1456" height="1221" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/0a20731e-44d1-42b4-9e26-50cfe723fb81_2938x2463.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1221,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:393700,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://www.bizinsider.co/i/206871912?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0a20731e-44d1-42b4-9e26-50cfe723fb81_2938x2463.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!_m5Y!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0a20731e-44d1-42b4-9e26-50cfe723fb81_2938x2463.png 424w, https://substackcdn.com/image/fetch/$s_!_m5Y!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0a20731e-44d1-42b4-9e26-50cfe723fb81_2938x2463.png 848w, https://substackcdn.com/image/fetch/$s_!_m5Y!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0a20731e-44d1-42b4-9e26-50cfe723fb81_2938x2463.png 1272w, https://substackcdn.com/image/fetch/$s_!_m5Y!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0a20731e-44d1-42b4-9e26-50cfe723fb81_2938x2463.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><h2><strong>PART 1 &#8211; OFFICIAL INFORMATION</strong></h2><p><strong>July 12, 2026</strong>, a series of pricing and parcel measurement changes from the <strong>U.S. Postal Service (USPS)</strong> officially take effect. At a glance it sounds like a technical matter for shippers, but in truth it touches the wallet of any business that ships parcels, from online retailers to manufacturers sending out samples. And what is worth noting is that most of the impact comes not from a rise in base rates, but from a <strong>change in how weight is calculated</strong>.</p><p>The central change lies in <strong>dimensional weight</strong>. USPS is lowering the <strong>dim divisor</strong> from <strong>166 to 139</strong> for Priority Mail Express, Priority Mail, USPS Ground Advantage and Parcel Select. This number sounds dry but carries great weight: the billable weight of a parcel is taken as the greater of its <strong>actual weight</strong> and its <strong>dimensional weight</strong>, where dimensional weight equals the parcel&#8217;s volume divided by this divisor. The smaller the divisor, the larger the dimensional weight. When the divisor drops from 166 to 139, <strong>the billable weight of every parcel priced by volume rises by about 19%</strong>. Notably, 139 is precisely the number <strong>UPS and FedEx</strong> already use, so this move brings USPS to the same footing as its two private rivals.</p><p>There is more. The rounding method also changes. Fractional inches are now <strong>rounded up</strong> instead of down to the nearest whole inch. A small detail, but combined with the new divisor, it pushes the cost of bulky, lightweight parcels up another notch.</p><p>The second group of changes targets <strong>Ground Advantage Commercial</strong>. USPS is scrapping the per-<strong>ounce</strong> rate tiers for sub-pound parcels, and depending on weight and zone, prices can climb by as much as <strong>$2.04 per parcel</strong>. However, retail counter pricing keeps its ounce tiers, and customers who have negotiated their own commercial rates will not be affected by this change.</p><p>The third group is about <strong>data discipline</strong>. USPS is expanding its <strong>dimensional reporting</strong> requirement: from today, it applies to every Ground Advantage and Priority Mail parcel. A parcel missing dimensions or with incorrect measurements will incur a <strong>$3 penalty (Dimension Noncompliance Fee)</strong>. A timing point to note: although the requirement expands from July 12, USPS will not begin charging the $3 on newly covered parcels until <strong>early 2027</strong>, meaning there is a buffer for businesses to prepare.</p><p>The final group concerns <strong>hazardous materials</strong>. USPS is proposing a handling fee of <strong>$7.50</strong> for Priority Mail and Priority Mail Express parcels containing hazardous materials, plus a <strong>$50</strong> fee for shipments containing undeclared or improperly identified hazardous materials.</p><p>One easily misunderstood point to clarify: <strong>base rates do not change on July 12</strong>. They already rose <strong>8%</strong> on April 26 under a temporary, transportation-related adjustment running through January 17, 2027. In other words, today&#8217;s shock lies not in the price sheet, but in the <strong>way of measuring and calculating</strong>, something quiet yet potentially more expensive than a straight price hike.</p><p>What makes this news worth dissecting through an operations lens is not the numbers themselves, but the message behind them: <strong>carriers increasingly charge for the space a parcel occupies, not just for its weight.</strong> For a business, that means an oversized box for a small item is no longer a matter of aesthetics, but a quiet loss on every order. And to see that loss clearly, you need an operational tool built precisely to examine it.</p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/p/operational-excellence-opex-insight-260714?utm_source=substack&utm_medium=email&utm_content=share&action=share&quot;,&quot;text&quot;:&quot;Share&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/p/operational-excellence-opex-insight-260714?utm_source=substack&utm_medium=email&utm_content=share&action=share"><span>Share</span></a></p>
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   ]]></content:encoded></item><item><title><![CDATA[Chuỗi Công Cụ Operational Excellence | #60: Từ "Có Dùng AI Không?" Đến "Dùng Tốt Cỡ Nào?": Vận Hành Xuất Sắc 2026.]]></title><description><![CDATA[Ch&#224;o m&#7915;ng b&#7841;n &#273;&#7871;n v&#7899;i b&#224;i vi&#7871;t cu&#7889;i tu&#7847;n &#273;&#7863;c bi&#7879;t d&#224;nh ri&#234;ng cho phi&#234;n b&#7843;n d&#224;nh cho ng&#432;&#7901;i &#273;&#259;ng k&#253; tr&#7843; ph&#237; Loyal Fan.]]></description><link>https://www.bizinsider.co/p/chuoi-cong-cu-operational-excellence-60</link><guid isPermaLink="false">https://www.bizinsider.co/p/chuoi-cong-cu-operational-excellence-60</guid><pubDate>Sat, 11 Jul 2026 13:30:48 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!hPmW!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff71f3f05-1c5b-4448-ae64-e09007d5f1a4_1528x1281.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>Ch&#224;o m&#7915;ng b&#7841;n &#273;&#7871;n v&#7899;i <strong>b&#224;i vi&#7871;t cu&#7889;i tu&#7847;n &#273;&#7863;c bi&#7879;t d&#224;nh ri&#234;ng</strong> cho phi&#234;n b&#7843;n d&#224;nh cho ng&#432;&#7901;i <strong>&#273;&#259;ng k&#253; tr&#7843; ph&#237; Loyal Fan.</strong></em></p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe now&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/subscribe?"><span>Subscribe now</span></a></p><div class="pullquote"><p><strong>&#272;&#226;y l&#224; b&#224;i vi&#7871;t s&#7889; 60 trong Chu&#7895;i b&#224;i vi&#7871;t v&#7873; B&#7897; C&#244;ng C&#7909; Operational Excellence.</strong></p></div><h1>N&#7897;i dung</h1><blockquote><p><strong>Ph&#7847;n 1 &#8211; Th&#244;ng tin ch&#237;nh th&#7913;c</strong></p><p><strong>Ph&#7847;n 2 &#8211; B&#7889;i c&#7843;nh th&#7883; tr&#432;&#7901;ng v&#224; &#253; ngh&#297;a</strong></p><p><strong>Ph&#7847;n 3 &#8211; Ph&#226;n t&#237;ch qua l&#259;ng k&#237;nh Operational Excellence</strong></p><p><strong>Ph&#7847;n 4 &#8211; B&#224;i h&#7885;c cho Doanh nghi&#7879;p</strong></p><p><strong>Ph&#7847;n 5 &#8211; K&#7871;t lu&#7853;n</strong></p></blockquote><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!hPmW!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff71f3f05-1c5b-4448-ae64-e09007d5f1a4_1528x1281.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!hPmW!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff71f3f05-1c5b-4448-ae64-e09007d5f1a4_1528x1281.png 424w, https://substackcdn.com/image/fetch/$s_!hPmW!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff71f3f05-1c5b-4448-ae64-e09007d5f1a4_1528x1281.png 848w, https://substackcdn.com/image/fetch/$s_!hPmW!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff71f3f05-1c5b-4448-ae64-e09007d5f1a4_1528x1281.png 1272w, https://substackcdn.com/image/fetch/$s_!hPmW!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff71f3f05-1c5b-4448-ae64-e09007d5f1a4_1528x1281.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!hPmW!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff71f3f05-1c5b-4448-ae64-e09007d5f1a4_1528x1281.png" width="1456" height="1221" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/f71f3f05-1c5b-4448-ae64-e09007d5f1a4_1528x1281.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1221,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:124067,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://www.bizinsider.co/i/206536836?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff71f3f05-1c5b-4448-ae64-e09007d5f1a4_1528x1281.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!hPmW!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff71f3f05-1c5b-4448-ae64-e09007d5f1a4_1528x1281.png 424w, https://substackcdn.com/image/fetch/$s_!hPmW!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff71f3f05-1c5b-4448-ae64-e09007d5f1a4_1528x1281.png 848w, https://substackcdn.com/image/fetch/$s_!hPmW!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff71f3f05-1c5b-4448-ae64-e09007d5f1a4_1528x1281.png 1272w, https://substackcdn.com/image/fetch/$s_!hPmW!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff71f3f05-1c5b-4448-ae64-e09007d5f1a4_1528x1281.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><h2><strong>PH&#7846;N 1: TH&#212;NG TIN CH&#205;NH TH&#7912;C</strong></h2><p>Ng&#224;y 2/7/2026, MIT Technology Review &#273;&#259;ng m&#7897;t b&#224;i mang t&#7921;a &#273;&#7873; th&#7859;ng th&#7855;n: <strong>&#8220;&#272;&#7841;t t&#7899;i v&#7853;n h&#224;nh xu&#7845;t s&#7855;c b&#7857;ng AI&#8221;</strong> (Achieving operational excellence with AI). B&#224;i vi&#7871;t kh&#244;ng rao gi&#7843;ng chuy&#7879;n AI s&#7869; thay &#273;&#7893;i th&#7871; gi&#7899;i, m&#7897;t &#273;i&#7873;u g&#7847;n nh&#432; ai c&#361;ng &#273;&#227; nghe &#273;&#7871;n b&#7897;i th&#7921;c. N&#243; &#273;&#7863;t ra m&#7897;t c&#226;u h&#7887;i s&#7855;c h&#417;n v&#224; &#237;t ng&#432;&#7901;i d&#225;m nh&#236;n th&#7859;ng: khi m&#7885;i doanh nghi&#7879;p &#273;&#7873;u &#273;&#227; c&#243; AI trong tay, th&#236; c&#225;i g&#236; m&#7899;i th&#7853;t s&#7921; t&#7841;o ra kh&#225;c bi&#7879;t. C&#226;u tr&#7843; l&#7901;i m&#224; c&#7843; m&#7897;t lo&#7841;t ph&#226;n t&#237;ch v&#7853;n h&#224;nh trong n&#259;m 2026 c&#249;ng h&#7897;i t&#7909; v&#7873; l&#224;: <strong>kh&#244;ng ph&#7843;i vi&#7879;c b&#7841;n c&#243; d&#249;ng AI hay kh&#244;ng, m&#224; l&#224; b&#7841;n nh&#250;ng n&#243; v&#224;o quy&#7871;t &#273;&#7883;nh v&#7853;n h&#224;nh, d&#432;&#7899;i &#225;p l&#7921;c th&#7901;i gian th&#7921;c, hi&#7879;u qu&#7843; t&#7899;i &#273;&#226;u.</strong></p><p>&#272;&#226;y l&#224; m&#7897;t s&#7921; d&#7883;ch chuy&#7875;n tr&#7885;ng t&#226;m quan tr&#7885;ng. V&#224;i n&#259;m tr&#432;&#7899;c, c&#226;u h&#7887;i c&#7911;a l&#227;nh &#273;&#7841;o c&#242;n l&#224; <strong>&#8220;ch&#250;ng ta &#273;&#227; &#7913;ng d&#7909;ng AI ch&#432;a,&#8221;</strong> v&#224; ch&#7881; c&#7847;n tr&#7843; l&#7901;i &#8220;r&#7891;i&#8221; l&#224; &#273;&#7911; ghi &#273;i&#7875;m. Sang n&#259;m 2026, c&#226;u h&#7887;i &#273;&#243; &#273;&#227; l&#7895;i th&#7901;i, b&#7903;i g&#7847;n nh&#432; t&#7893; ch&#7913;c n&#224;o c&#361;ng c&#243; m&#7897;t d&#7841;ng AI n&#224;o &#273;&#243;: m&#7897;t chatbot, m&#7897;t m&#244; h&#236;nh d&#7921; b&#225;o, m&#7897;t c&#244;ng c&#7909; ph&#226;n t&#237;ch. Khi AI tr&#7903; th&#224;nh <strong>h&#224;ng h&#243;a ph&#7893; th&#244;ng (commodity)</strong>, s&#7903; h&#7919;u n&#243; kh&#244;ng c&#242;n l&#224; l&#7907;i th&#7871;. L&#7907;i th&#7871; d&#7883;ch sang m&#7897;t ch&#7895; kh&#243; h&#417;n nhi&#7873;u: <strong>nh&#250;ng AI v&#224;o &#273;&#250;ng &#273;i&#7875;m ra quy&#7871;t &#273;&#7883;nh c&#7911;a gu&#7891;ng m&#225;y</strong>, n&#417;i m&#7895;i ph&#250;t ch&#7853;m ho&#7863;c m&#7895;i ph&#225;n &#273;o&#225;n sai &#273;&#7873;u quy &#273;&#7893;i th&#224;nh ti&#7873;n, th&#224;nh u&#7889;ng ph&#237;, th&#224;nh kh&#225;ch b&#7887; &#273;i.</p><p>B&#7913;c tranh d&#7919; li&#7879;u quanh ch&#7911; &#273;&#7873; n&#224;y kh&#225; gi&#224;u v&#224; &#273;&#225;ng suy ng&#7851;m. M&#7897;t kh&#7843;o s&#225;t v&#7853;n h&#224;nh n&#259;m 2026 cho th&#7845;y l&#227;nh &#273;&#7841;o v&#7853;n h&#224;nh x&#7871;p <strong>hi&#7879;u qu&#7843; (efficiency)</strong> l&#224; &#432;u ti&#234;n s&#7889; m&#7897;t, nh&#432;ng &#273;&#7891;ng th&#7901;i c&#361;ng li&#7879;t n&#243; v&#224;o <strong>th&#225;ch th&#7913;c l&#7899;n th&#7913; hai</strong> c&#7911;a h&#7885;. Ngh&#297;a l&#224; ai c&#361;ng bi&#7871;t c&#7847;n hi&#7879;u qu&#7843;, nh&#432;ng kh&#244;ng m&#7845;y ai th&#7845;y d&#7877; &#273;&#7841;t. &#272;&#225;ng ch&#250; &#253; h&#417;n, g&#7847;n nh&#432; to&#224;n b&#7897;, kho&#7843;ng <strong>99% ng&#432;&#7901;i &#273;&#432;&#7907;c h&#7887;i th&#7915;a nh&#7853;n m&#7895;i tu&#7847;n v&#7851;n m&#7845;t th&#7901;i gian cho nh&#7919;ng vi&#7879;c l&#7863;p l&#7841;i, gi&#225; tr&#7883; th&#7845;p</strong>. &#272;&#226;y ch&#237;nh l&#224; m&#7843;nh &#273;&#7845;t m&#224; AI &#273;&#432;&#7907;c k&#7923; v&#7885;ng s&#7869; c&#224;y x&#7899;i: gi&#7843;i ph&#243;ng con ng&#432;&#7901;i kh&#7887;i vi&#7879;c v&#7909;n v&#7863;t &#273;&#7875; h&#7885; t&#7853;p trung v&#224;o ph&#225;n &#273;o&#225;n v&#224; quy&#7871;t &#273;&#7883;nh.</p><p>&#7902; nh&#7919;ng n&#417;i AI &#273;&#432;&#7907;c nh&#250;ng &#273;&#250;ng ch&#7895;, k&#7871;t qu&#7843; kh&#244;ng h&#7873; tr&#7915;u t&#432;&#7907;ng. Trong ng&#224;nh nh&#224; h&#224;ng v&#224; kh&#225;ch s&#7841;n, c&#225;c &#273;&#417;n v&#7883; tri&#7875;n khai <strong>AI x&#7871;p l&#7883;ch lao &#273;&#7897;ng v&#224; d&#7921; b&#225;o nhu c&#7847;u</strong> b&#225;o c&#225;o nh&#7919;ng con s&#7889; c&#7909; th&#7875;: <strong>n&#259;ng su&#7845;t t&#259;ng h&#417;n 10%, th&#7901;i gian l&#7853;p k&#7871; ho&#7841;ch gi&#7843;m t&#7899;i 80%, &#273;&#7897; ch&#237;nh x&#225;c d&#7921; b&#225;o ti&#7871;n g&#7847;n 90%</strong> trong &#273;i&#7873;u ki&#7879;n t&#7889;i &#432;u. &#272;i&#7875;m chung c&#7911;a nh&#7919;ng tr&#432;&#7901;ng h&#7907;p th&#224;nh c&#244;ng l&#224; AI kh&#244;ng &#273;&#432;&#7907;c g&#7855;n nh&#432; m&#7897;t <strong>t&#237;nh n&#259;ng ph&#7909; (add-on)</strong> b&#234;n r&#236;a, m&#224; &#273;&#432;&#7907;c &#273;&#432;a v&#224;o <strong>l&#245;i v&#7853;n h&#224;nh</strong>, h&#7907;p nh&#7845;t t&#237;n hi&#7879;u nhu c&#7847;u, k&#7871; ho&#7841;ch nh&#226;n s&#7921; v&#224; kh&#226;u th&#7921;c thi th&#224;nh m&#7897;t h&#7879; th&#7889;ng duy nh&#7845;t. Trong h&#224;ng kh&#244;ng, xu h&#432;&#7899;ng 2026 l&#224; d&#249;ng c&#225;c m&#244; h&#236;nh ng&#244;n ng&#7919; l&#7899;n v&#224; t&#225;c nh&#226;n AI nh&#432; <strong>ng&#432;&#7901;i t&#237;ch h&#7907;p ra quy&#7871;t &#273;&#7883;nh</strong> gi&#7919;a m&#7897;t m&#244;i tr&#432;&#7901;ng v&#7853;n h&#224;nh &#273;&#7847;y bi&#7871;n &#273;&#7897;ng, n&#417;i kh&#225;c bi&#7879;t kh&#244;ng n&#7857;m &#7903; vi&#7879;c c&#243; d&#249;ng AI, m&#224; &#7903; ch&#7895; AI &#273;&#432;&#7907;c c&#224;i v&#224;o quy&#7871;t &#273;&#7883;nh d&#432;&#7899;i &#225;p l&#7921;c kh&#233;o t&#7899;i &#273;&#226;u.</p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/p/chuoi-cong-cu-operational-excellence-60?utm_source=substack&utm_medium=email&utm_content=share&action=share&quot;,&quot;text&quot;:&quot;Share&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/p/chuoi-cong-cu-operational-excellence-60?utm_source=substack&utm_medium=email&utm_content=share&action=share"><span>Share</span></a></p><p>Nh&#432;ng c&#249;ng l&#250;c, kho&#7843;ng c&#225;ch gi&#7919;a l&#7901;i h&#7913;a v&#224; th&#7921;c t&#7871; v&#7851;n c&#242;n r&#7845;t l&#7899;n, v&#224; &#273;i&#7873;u n&#224;y m&#7899;i khi&#7871;n c&#226;u chuy&#7879;n &#273;&#225;ng m&#7893; x&#7867;. Ngay trong ng&#224;nh s&#7843;n xu&#7845;t, c&#243; m&#7897;t con s&#7889; g&#226;y gi&#7853;t m&#236;nh: <strong>kho&#7843;ng 80% nh&#224; m&#225;y &#7903; M&#7929; v&#7851;n v&#7853;n h&#224;nh m&#224; g&#7847;n nh&#432; kh&#244;ng c&#243; t&#7921; &#273;&#7897;ng h&#243;a n&#224;o</strong>. N&#7871;u ngay c&#7843; t&#7921; &#273;&#7897;ng h&#243;a c&#417; b&#7843;n c&#242;n ch&#432;a ph&#7911; t&#7899;i b&#7889;n ph&#7847;n n&#259;m nh&#224; m&#225;y, th&#236; tham v&#7885;ng <strong>nh&#250;ng AI v&#224;o ra quy&#7871;t &#273;&#7883;nh</strong> r&#245; r&#224;ng c&#242;n l&#224; m&#7897;t ch&#7863;ng &#273;&#432;&#7901;ng d&#224;i. L&#227;nh &#273;&#7841;o doanh nghi&#7879;p b&#7883; k&#233;o gi&#7919;a hai l&#7921;c: m&#7897;t b&#234;n l&#224; s&#7913;c &#233;p nh&#226;n kh&#7849;u h&#7885;c, khi l&#7921;c l&#432;&#7907;ng lao &#273;&#7897;ng &#7903; nhi&#7873;u n&#7873;n kinh t&#7871; &#273;ang co l&#7841;i ch&#7913; kh&#244;ng n&#7903; ra, bu&#7897;c h&#7885; t&#236;m &#273;&#7871;n t&#7921; &#273;&#7897;ng h&#243;a v&#224; AI nh&#432; m&#7897;t l&#7889;i tho&#225;t; b&#234;n kia l&#224; th&#7921;c t&#7871; r&#7857;ng ph&#7847;n l&#7899;n t&#7893; ch&#7913;c ch&#432;a c&#243; n&#7873;n t&#7843;ng d&#7919; li&#7879;u, quy tr&#236;nh v&#224; v&#259;n h&#243;a &#273;&#7875; AI th&#7853;t s&#7921; ph&#225;t huy.</p><p>&#272;i&#7873;u khi&#7871;n b&#7843;n tin n&#224;y v&#432;&#7907;t kh&#7887;i m&#7897;t b&#224;i xu h&#432;&#7899;ng c&#244;ng ngh&#7879; &#273;&#417;n thu&#7847;n l&#224; n&#243; ch&#7841;m v&#224;o b&#7843;n ch&#7845;t c&#7911;a <strong>v&#7853;n h&#224;nh xu&#7845;t s&#7855;c (operational excellence)</strong>. V&#7853;n h&#224;nh, x&#233;t cho c&#249;ng, l&#224; m&#7897;t chu&#7895;i b&#7845;t t&#7853;n c&#7911;a <strong>nh&#7919;ng quy&#7871;t &#273;&#7883;nh l&#7863;p &#273;i l&#7863;p l&#7841;i</strong>: s&#7843;n xu&#7845;t bao nhi&#234;u, x&#7871;p ai v&#224;o ca n&#224;o, gi&#7919; t&#7891;n kho &#7903; m&#7913;c n&#224;o, x&#7917; l&#253; &#273;&#417;n h&#224;ng b&#7845;t th&#432;&#7901;ng ra sao, ph&#7843;n &#7913;ng th&#7871; n&#224;o khi m&#7897;t m&#225;y h&#7887;ng hay m&#7897;t chuy&#7871;n h&#224;ng tr&#7877;. Ch&#7845;t l&#432;&#7907;ng c&#7911;a c&#7843; gu&#7891;ng m&#225;y ch&#237;nh l&#224; <strong>t&#7893;ng ch&#7845;t l&#432;&#7907;ng c&#7911;a h&#224;ng tri&#7879;u quy&#7871;t &#273;&#7883;nh nh&#7887; &#7845;y</strong>, v&#224; t&#7889;c &#273;&#7897; c&#7911;a gu&#7891;ng m&#225;y l&#224; t&#7889;c &#273;&#7897; n&#243; ra v&#224; s&#7917;a nh&#7919;ng quy&#7871;t &#273;&#7883;nh &#273;&#243;. N&#7871;u AI c&#243; th&#7875; l&#224;m cho t&#7915;ng quy&#7871;t &#273;&#7883;nh v&#7915;a <strong>nhanh h&#417;n</strong> v&#7915;a <strong>&#273;&#250;ng h&#417;n</strong>, n&#243; ch&#7841;m v&#224;o &#273;&#250;ng tr&#225;i tim c&#7911;a v&#7853;n h&#224;nh. N&#7871;u kh&#244;ng, n&#243; ch&#7881; l&#224; m&#7897;t l&#7899;p s&#417;n &#273;&#7855;t ti&#7873;n ph&#7911; l&#234;n m&#7897;t c&#7895; m&#225;y v&#7851;n ch&#7841;y nh&#432; c&#361;.</p><p>V&#224; &#273;&#243; l&#224; l&#253; do c&#226;u h&#7887;i th&#7853;t s&#7921; kh&#244;ng ph&#7843;i <strong>&#8220;n&#234;n mua AI n&#224;o,&#8221;</strong> m&#224; l&#224;: <strong>nh&#250;ng n&#243; v&#224;o &#273;&#226;u trong d&#242;ng ch&#7843;y quy&#7871;t &#273;&#7883;nh, l&#224;m sao &#273;&#7875; n&#243; nhanh m&#224; kh&#244;ng &#7849;u, v&#224; l&#224;m sao &#273;o &#273;&#432;&#7907;c n&#243; th&#7853;t s&#7921; c&#7843;i thi&#7879;n k&#7871;t qu&#7843;.</strong> &#272;&#7875; tr&#7843; l&#7901;i m&#7897;t c&#225;ch c&#243; k&#7927; lu&#7853;t, thay v&#236; ch&#7841;y theo l&#7901;i qu&#7843;ng c&#225;o, ta c&#7847;n soi c&#226;u chuy&#7879;n qua nh&#7919;ng c&#244;ng c&#7909; v&#7853;n h&#224;nh &#273;&#227; &#273;&#432;&#7907;c th&#7917; l&#7917;a h&#224;ng ch&#7909;c n&#259;m, nh&#7919;ng khung t&#432; duy v&#7889;n sinh ra &#273;&#7875; b&#224;n v&#7873; &#273;&#250;ng m&#7897;t th&#7913;: <strong>con ng&#432;&#7901;i ra quy&#7871;t &#273;&#7883;nh v&#224; c&#7843;i ti&#7871;n trong m&#7897;t h&#7879; th&#7889;ng nh&#432; th&#7871; n&#224;o.</strong></p>
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   ]]></content:encoded></item><item><title><![CDATA[The Operational Excellence Tools Series | #60: From "Do You Use AI?" to "How Well?": Operational Excellence in 2026.]]></title><description><![CDATA[Welcome to the unique weekend article for the Loyal Fan subscribers-only edition.]]></description><link>https://www.bizinsider.co/p/the-operational-excellence-tools-60</link><guid isPermaLink="false">https://www.bizinsider.co/p/the-operational-excellence-tools-60</guid><pubDate>Sat, 11 Jul 2026 13:30:35 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!O5mh!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fef7de464-9434-4301-bef1-e804ea35b194_1528x1281.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>Welcome to the unique weekend article for the<strong> Loyal Fan subscribers-only edition</strong>.</em></p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe now&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/subscribe?"><span>Subscribe now</span></a></p><div class="pullquote"><p><strong>This is the #60 article of The Operational Excellence Tools Series.</strong></p></div><h1>Outlines and Key Takeaways</h1><blockquote><p><strong>Part 1 &#8211; Official Announcement</strong></p><p><strong>Part 2 &#8211; Background and Meaning</strong></p><p><strong>Part 3 &#8211; Analysis Through the Lens of Operational Excellence</strong></p><p><strong>Part 4 &#8211; Lessons for Businesses</strong></p><p><strong>Part 5 &#8211; Conclusion</strong></p></blockquote><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!O5mh!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fef7de464-9434-4301-bef1-e804ea35b194_1528x1281.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!O5mh!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fef7de464-9434-4301-bef1-e804ea35b194_1528x1281.png 424w, https://substackcdn.com/image/fetch/$s_!O5mh!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fef7de464-9434-4301-bef1-e804ea35b194_1528x1281.png 848w, https://substackcdn.com/image/fetch/$s_!O5mh!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fef7de464-9434-4301-bef1-e804ea35b194_1528x1281.png 1272w, https://substackcdn.com/image/fetch/$s_!O5mh!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fef7de464-9434-4301-bef1-e804ea35b194_1528x1281.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!O5mh!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fef7de464-9434-4301-bef1-e804ea35b194_1528x1281.png" width="1456" height="1221" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/ef7de464-9434-4301-bef1-e804ea35b194_1528x1281.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1221,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:102158,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://www.bizinsider.co/i/206537163?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fef7de464-9434-4301-bef1-e804ea35b194_1528x1281.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!O5mh!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fef7de464-9434-4301-bef1-e804ea35b194_1528x1281.png 424w, https://substackcdn.com/image/fetch/$s_!O5mh!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fef7de464-9434-4301-bef1-e804ea35b194_1528x1281.png 848w, https://substackcdn.com/image/fetch/$s_!O5mh!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fef7de464-9434-4301-bef1-e804ea35b194_1528x1281.png 1272w, https://substackcdn.com/image/fetch/$s_!O5mh!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fef7de464-9434-4301-bef1-e804ea35b194_1528x1281.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><h2><strong>PART 1: OFFICIAL INFORMATION </strong></h2><p>On July 2, 2026, MIT Technology Review published a piece with a blunt title: <strong>&#8220;Achieving operational excellence with AI.&#8221;</strong> The article does not preach that AI will change the world, something almost everyone has heard to the point of nausea. It poses a sharper question that few dare to face head-on: when every business already has AI in hand, what actually creates the difference. The answer that a whole series of operations analyses in 2026 converge upon is this: <strong>it is not whether you use AI, but how effectively you embed it into operational decisions, under real-time pressure.</strong></p><p>This is an important shift in focus. A few years ago, the leader&#8217;s question was still <strong>&#8220;have we adopted AI,&#8221;</strong> and simply answering &#8220;yes&#8221; was enough to score points. By 2026, that question is obsolete, because nearly every organization has some form of AI: a chatbot, a forecasting model, an analytics tool. When AI becomes a <strong>commodity</strong>, owning it is no longer an advantage. The advantage shifts to something far harder: <strong>embedding AI at the right decision points of the machine</strong>, where every minute of delay or every wrong judgment converts into money, into waste, into a customer walking away.</p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/p/the-operational-excellence-tools-60?utm_source=substack&utm_medium=email&utm_content=share&action=share&quot;,&quot;text&quot;:&quot;Share&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/p/the-operational-excellence-tools-60?utm_source=substack&utm_medium=email&utm_content=share&action=share"><span>Share</span></a></p><p>The body of data around this theme is rich and worth pondering. A 2026 operations survey shows that operations leaders rank <strong>efficiency</strong> as their top priority, yet at the same time list it as their <strong>second biggest challenge</strong>. Meaning everyone knows efficiency is needed, but few find it easy to achieve. More striking still, nearly all of them, about <strong>99% of respondents, admit that each week they still spend time on repetitive, low-value tasks</strong>. This is precisely the ground AI is expected to till: freeing people from the trivial so they can concentrate on judgment and decisions.</p><p>Where AI is embedded in the right place, the results are anything but abstract. In the restaurant and hospitality industry, units that deployed <strong>AI labor scheduling and demand forecasting</strong> report concrete figures: <strong>productivity up more than 10%, planning time cut by up to 80%, forecast accuracy approaching 90%</strong> under optimal conditions. What the successful cases share is that AI is not bolted on as a peripheral <strong>add-on</strong>, but brought into the <strong>operational core</strong>, unifying demand signals, staffing plans and execution into a single system. In aviation, the 2026 trend is to use large language models and AI agents as <strong>integrators of decision-making</strong> amid a highly volatile operational environment, where the differentiator is not whether AI is used, but how skillfully it is embedded into decisions under pressure.</p><p>But at the same time, the gap between the promise and reality remains vast, and this is what makes the story worth dissecting. Even within manufacturing, there is a startling figure: <strong>about 80% of factories in the U.S. still run with virtually no automation at all.</strong> If even basic automation has not reached four-fifths of factories, then the ambition of <strong>embedding AI into decision-making</strong> is clearly a long road ahead. Business leaders are pulled between two forces: on one side, demographic pressure, as the workforce in many economies is shrinking rather than growing, pushing them toward automation and AI as a way out; on the other, the reality that most organizations lack the data foundation, processes and culture for AI to truly deliver.</p><p>What lifts this news beyond a mere technology-trend piece is that it touches the essence of <strong>operational excellence</strong>. Operations, in the end, is an endless chain of <strong>repeated decisions</strong>: how much to produce, who goes on which shift, what inventory level to hold, how to handle an abnormal order, how to react when a machine fails or a shipment is late. The quality of the whole machine is precisely the <strong>sum of the quality of millions of those small decisions</strong>, and the speed of the machine is the speed at which it makes and corrects them. If AI can make each decision both <strong>faster</strong> and <strong>more correct</strong>, it touches the very heart of operations. If not, it is merely an expensive coat of paint on a machine still running as before.</p><p>And that is why the real question is not <strong>&#8220;which AI should we buy,&#8221;</strong> but: <strong>where to embed it in the flow of decisions, how to make it fast without being reckless, and how to measure that it truly improves outcomes.</strong> To answer with discipline, rather than chasing advertising, we need to view the story through operational tools tested by fire over decades, frameworks born to discuss exactly one thing: <strong>how people make decisions and improve within a system.</strong></p>
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   ]]></content:encoded></item><item><title><![CDATA[Operational Excellence (OPEX) Insight – Thursday - July 09, 2026: One Bottleneck, One Winner: AI Locks Up 70% of Global Memory.]]></title><description><![CDATA[G&#243;c Nh&#236;n V&#7853;n H&#224;nh Xu&#7845;t S&#7855;c &#8211; Th&#7913; N&#259;m, Ng&#224;y 09/07/2026: M&#7897;t N&#250;t Th&#7855;t, M&#7897;t K&#7867; Th&#7855;ng: AI Kh&#243;a 70% B&#7897; Nh&#7899; To&#224;n C&#7847;u.]]></description><link>https://www.bizinsider.co/p/operational-excellence-opex-insight-260709</link><guid isPermaLink="false">https://www.bizinsider.co/p/operational-excellence-opex-insight-260709</guid><pubDate>Fri, 10 Jul 2026 05:03:21 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!Fqnz!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F809d6002-5285-4950-b676-7ff5c46b1018_2938x2463.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>Welcome To <strong>Operational Excellence (OPEX) Insight</strong> Article For The<strong> Paid Subscriber-Only Edition</strong>.</em></p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe now&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/subscribe?"><span>Subscribe now</span></a></p><blockquote><p><em><strong>This is the bilingual post in English and Vietnamese. Vietnamese is below.</strong></em></p><p><em><strong>&#272;&#226;y l&#224; b&#224;i vi&#7871;t song ng&#7919; Anh-Vi&#7879;t. Ti&#7871;ng Vi&#7879;t &#7903; b&#234;n d&#432;&#7899;i.</strong></em></p></blockquote><h1><strong>English</strong></h1><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!Fqnz!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F809d6002-5285-4950-b676-7ff5c46b1018_2938x2463.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!Fqnz!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F809d6002-5285-4950-b676-7ff5c46b1018_2938x2463.png 424w, https://substackcdn.com/image/fetch/$s_!Fqnz!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F809d6002-5285-4950-b676-7ff5c46b1018_2938x2463.png 848w, https://substackcdn.com/image/fetch/$s_!Fqnz!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F809d6002-5285-4950-b676-7ff5c46b1018_2938x2463.png 1272w, https://substackcdn.com/image/fetch/$s_!Fqnz!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F809d6002-5285-4950-b676-7ff5c46b1018_2938x2463.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!Fqnz!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F809d6002-5285-4950-b676-7ff5c46b1018_2938x2463.png" width="1456" height="1221" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/809d6002-5285-4950-b676-7ff5c46b1018_2938x2463.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1221,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:375506,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://www.bizinsider.co/i/206371328?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F809d6002-5285-4950-b676-7ff5c46b1018_2938x2463.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!Fqnz!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F809d6002-5285-4950-b676-7ff5c46b1018_2938x2463.png 424w, https://substackcdn.com/image/fetch/$s_!Fqnz!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F809d6002-5285-4950-b676-7ff5c46b1018_2938x2463.png 848w, https://substackcdn.com/image/fetch/$s_!Fqnz!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F809d6002-5285-4950-b676-7ff5c46b1018_2938x2463.png 1272w, https://substackcdn.com/image/fetch/$s_!Fqnz!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F809d6002-5285-4950-b676-7ff5c46b1018_2938x2463.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><h2><strong>PART 1 &#8211; OFFICIAL INFORMATION</strong></h2><p>On <strong>July 8, 2026</strong>, Sat News put out an estimate that makes anyone in operations stop and look twice: over the course of this year, <strong>AI data centers</strong> will swallow roughly <strong>70% of the world&#8217;s high-end memory output</strong>. At a glance it sounds like an internal affair of the semiconductor crowd. But read closely, it explains a string of seemingly unrelated phenomena: laptop prices creeping up, phones running short, and telecom carriers starting to grumble about slow deliveries.</p><p>To understand why, you have to look at where the supply is born. Almost all of the world&#8217;s memory comes from three names: <strong>Samsung, SK Hynix and Micron</strong>, which together control <strong>more than 95% of global DRAM output</strong>. These three giant fabs are all pivoting production toward <strong>HBM</strong> (high-bandwidth memory), the chip that the <strong>AI accelerators</strong> inside data centers devour without end. The more lines that switch to making HBM, the less capacity remains for <strong>conventional DRAM</strong> and <strong>NAND memory</strong>, the very things phones, computers and telecom equipment need every day.</p><p>There is one small technical detail that is the key to the whole story. <strong>Making a single HBM wafer takes up the space of two ordinary DRAM wafers</strong>, sometimes more, because the die is larger and the process more complex. That means even when the fabs run the same wafer count as before, <strong>the actual bits of memory reaching the market shrink</strong>. Supply contracts while demand explodes, and the result shows up on the price tag: <strong>DRAM rose about 90% in the first quarter of this year</strong> versus the last quarter of last year, a jump even seasoned analysts failed to see coming.</p><p>Supply is already tight, and the way it is divided makes everything harsher. The cloud-computing giants like <strong>Meta, Google, Microsoft and Amazon</strong> do not wait around in the open market. They <strong>sign multi-year contracts</strong>, pay top dollar, and <strong>reserve most of the HBM capacity in advance</strong>. When the tastiest slice of the pie has been claimed early, consumer-device and telecom manufacturers are left to fight over whatever falls off the table.</p><p>For <strong>telecom</strong>, the consequences are not abstract at all. People in the industry warn that if memory-manufacturing capacity does not get more investment, network-equipment makers will face <strong>higher costs, longer waits for stock, and pushed-back timelines for deploying next-generation network infrastructure</strong>. The tug-of-war between <strong>AI and essential communications infrastructure</strong> over the same chip supply is therefore a matter of the present, not a scenario.</p><p>And it will drag on. New fabs in the U.S. and Asia <strong>will not produce meaningful volume until 2028</strong>, so it is likely that <strong>all through 2027</strong> the market will live with high prices and short supply. This is not a fever of a few months that then cools, but a <strong>structural shift</strong>.</p><p>What is worth dissecting here does not lie in the number 70%. It lies in an old predicament that the semiconductor industry is merely re-illustrating: <strong>when an entire economy depends on a single chokepoint, whoever holds that chokepoint holds everything else</strong>. To think this through properly, there is an operational tool born precisely to reason about the bottleneck.</p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/p/operational-excellence-opex-insight-260709?utm_source=substack&utm_medium=email&utm_content=share&action=share&quot;,&quot;text&quot;:&quot;Share&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/p/operational-excellence-opex-insight-260709?utm_source=substack&utm_medium=email&utm_content=share&action=share"><span>Share</span></a></p>
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   ]]></content:encoded></item><item><title><![CDATA[[Reminder] [Loyal Fan Webinar - July 2026] Elite Performance in the AI Era: Energy, Focus & Execution]]></title><description><![CDATA[The future will not belong to the people with the most information. It will belong to the people with the clarity, energy, focus, and execution power to operate consistently in a distracted world.]]></description><link>https://www.bizinsider.co/p/reminder-loyal-fan-webinar-july-2026</link><guid isPermaLink="false">https://www.bizinsider.co/p/reminder-loyal-fan-webinar-july-2026</guid><pubDate>Wed, 08 Jul 2026 11:00:51 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!7lly!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1da013ed-2ea2-41f9-ab15-5d413ba7b6f7_1755x1755.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<blockquote><p><strong>This webinar is for BizInsider Loyal Fans only. If you are not a Loyal Fan and want to join this webinar, please upgrade your subscription to be a Loyal Fan now!</strong></p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe now&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/subscribe?"><span>Subscribe now</span></a></p></blockquote><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!7lly!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1da013ed-2ea2-41f9-ab15-5d413ba7b6f7_1755x1755.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!7lly!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1da013ed-2ea2-41f9-ab15-5d413ba7b6f7_1755x1755.png 424w, https://substackcdn.com/image/fetch/$s_!7lly!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1da013ed-2ea2-41f9-ab15-5d413ba7b6f7_1755x1755.png 848w, https://substackcdn.com/image/fetch/$s_!7lly!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1da013ed-2ea2-41f9-ab15-5d413ba7b6f7_1755x1755.png 1272w, https://substackcdn.com/image/fetch/$s_!7lly!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1da013ed-2ea2-41f9-ab15-5d413ba7b6f7_1755x1755.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!7lly!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1da013ed-2ea2-41f9-ab15-5d413ba7b6f7_1755x1755.png" width="1456" height="1456" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/1da013ed-2ea2-41f9-ab15-5d413ba7b6f7_1755x1755.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1456,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:3770085,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://www.bizinsider.co/i/199404704?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1da013ed-2ea2-41f9-ab15-5d413ba7b6f7_1755x1755.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!7lly!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1da013ed-2ea2-41f9-ab15-5d413ba7b6f7_1755x1755.png 424w, https://substackcdn.com/image/fetch/$s_!7lly!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1da013ed-2ea2-41f9-ab15-5d413ba7b6f7_1755x1755.png 848w, https://substackcdn.com/image/fetch/$s_!7lly!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1da013ed-2ea2-41f9-ab15-5d413ba7b6f7_1755x1755.png 1272w, https://substackcdn.com/image/fetch/$s_!7lly!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F1da013ed-2ea2-41f9-ab15-5d413ba7b6f7_1755x1755.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><h1><strong>Elite Performance in the AI Era: Energy, Focus &amp; Execution</strong></h1><h2><strong>BizInsider x 10X Excellence Hub Executive Coaching Series</strong></h2><p>We are living in one of the most overloaded periods in modern professional history.</p><p>Every day, professionals are being hit with:</p><ul><li><p>nonstop notifications</p></li><li><p>endless information</p></li><li><p>AI disruption</p></li><li><p>faster expectations</p></li><li><p>constant decision-making</p></li><li><p>and increasing mental pressure</p></li></ul><p>Many people today are not lacking intelligence.</p><p>They are lacking:</p><ul><li><p>clarity</p></li><li><p>focus</p></li><li><p>recovery</p></li><li><p>discipline</p></li><li><p>emotional control</p></li><li><p>and sustainable execution energy</p></li></ul><p>That is why even talented professionals and business owners are starting to experience:</p><ul><li><p>burnout</p></li><li><p>decision fatigue</p></li><li><p>loss of focus</p></li><li><p>reduced creativity</p></li><li><p>low energy</p></li><li><p>and mental exhaustion</p></li></ul><p>At the same time, the performance gap between people is becoming larger than ever.</p><p>Not because of IQ.</p><p>But because some people are learning how to manage:</p><ul><li><p>their energy</p></li><li><p>their environment</p></li><li><p>their routines</p></li><li><p>their focus</p></li><li><p>and their execution systems</p></li></ul><p>more effectively than the market around them.</p><p>That is why our third flagship Executive Coaching Session for BizInsider Loyal Fan and 10X Excellence Hub members will focus on one of the most important leadership and performance topics of the AI era:</p><h2><strong>&#8220;Elite Performance in the AI Era: Energy, Focus &amp; Execution&#8221;</strong></h2><h3><strong>Date:</strong></h3><p>July 24, 2026</p><h3><strong>Time:</strong></h3><p>9:00 PM CST</p><p>In this session, we will explore:</p><ul><li><p>burnout and decision fatigue</p></li><li><p>high-performance routines</p></li><li><p>executive stamina</p></li><li><p>focus systems</p></li><li><p>operator lifestyle</p></li><li><p>sustainable performance in an age of overload and distraction</p></li><li><p>and how professionals can maintain long-term clarity, resilience, and execution power</p></li></ul><p>This session is designed for:</p><ul><li><p>executives</p></li><li><p>business owners</p></li><li><p>operators</p></li><li><p>managers</p></li><li><p>consultants</p></li><li><p>professionals</p></li><li><p>and ambitious lifelong learners who want to perform at a higher level without destroying their energy and health</p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/p/reminder-loyal-fan-webinar-july-2026?utm_source=substack&utm_medium=email&utm_content=share&action=share&quot;,&quot;text&quot;:&quot;Share&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/p/reminder-loyal-fan-webinar-july-2026?utm_source=substack&utm_medium=email&utm_content=share&action=share"><span>Share</span></a></p></li></ul><p>Participants will better understand:</p><ul><li><p>why modern professionals feel mentally exhausted</p></li><li><p>how elite performers manage energy differently</p></li><li><p>how to build sustainable routines for long-term performance</p></li><li><p>and how to operate with more clarity, discipline, resilience, and execution consistency</p></li></ul><p>This is not just a productivity session.</p><p>It is an executive-level coaching conversation about how to survive and thrive in one of the most mentally demanding periods of modern business history.</p><p>This session is reserved for BizInsider Loyal Fan members only.</p><p>DBA John Ngo<br>BizInsider x 10X Excellence Hub</p><h2><strong>Zoom Link</strong></h2>
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   ]]></content:encoded></item><item><title><![CDATA[Operational Excellence (OPEX) Insight – Tuesday - July 07, 2026: From Sea to Shelf: CMA CGM Buys FedEx Supply Chain for $1.4B.]]></title><description><![CDATA[G&#243;c Nh&#236;n V&#7853;n H&#224;nh Xu&#7845;t S&#7855;c &#8211; Th&#7913; Ba, Ng&#224;y 07/07/2026: T&#7915; Bi&#7875;n V&#224;o Kho: CMA CGM Th&#226;u T&#243;m FedEx Supply Chain Gi&#225; 1,4 T&#7927; USD.]]></description><link>https://www.bizinsider.co/p/operational-excellence-opex-insight-260707</link><guid isPermaLink="false">https://www.bizinsider.co/p/operational-excellence-opex-insight-260707</guid><pubDate>Tue, 07 Jul 2026 16:26:22 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!GQQO!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2cacc5e3-9d2b-427a-808b-672e086d0502_2938x2463.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>Welcome To <strong>Operational Excellence (OPEX) Insight</strong> Article For The<strong> Paid Subscriber-Only Edition</strong>.</em></p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe now&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/subscribe?"><span>Subscribe now</span></a></p><blockquote><p><em><strong>This is the bilingual post in English and Vietnamese. Vietnamese is below.</strong></em></p><p><em><strong>&#272;&#226;y l&#224; b&#224;i vi&#7871;t song ng&#7919; Anh-Vi&#7879;t. Ti&#7871;ng Vi&#7879;t &#7903; b&#234;n d&#432;&#7899;i.</strong></em></p></blockquote><h1><strong>English</strong></h1><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!GQQO!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2cacc5e3-9d2b-427a-808b-672e086d0502_2938x2463.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!GQQO!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2cacc5e3-9d2b-427a-808b-672e086d0502_2938x2463.png 424w, https://substackcdn.com/image/fetch/$s_!GQQO!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2cacc5e3-9d2b-427a-808b-672e086d0502_2938x2463.png 848w, https://substackcdn.com/image/fetch/$s_!GQQO!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2cacc5e3-9d2b-427a-808b-672e086d0502_2938x2463.png 1272w, https://substackcdn.com/image/fetch/$s_!GQQO!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2cacc5e3-9d2b-427a-808b-672e086d0502_2938x2463.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!GQQO!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2cacc5e3-9d2b-427a-808b-672e086d0502_2938x2463.png" width="1456" height="1221" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/2cacc5e3-9d2b-427a-808b-672e086d0502_2938x2463.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1221,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:353736,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://www.bizinsider.co/i/205792277?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2cacc5e3-9d2b-427a-808b-672e086d0502_2938x2463.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!GQQO!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2cacc5e3-9d2b-427a-808b-672e086d0502_2938x2463.png 424w, https://substackcdn.com/image/fetch/$s_!GQQO!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2cacc5e3-9d2b-427a-808b-672e086d0502_2938x2463.png 848w, https://substackcdn.com/image/fetch/$s_!GQQO!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2cacc5e3-9d2b-427a-808b-672e086d0502_2938x2463.png 1272w, https://substackcdn.com/image/fetch/$s_!GQQO!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2cacc5e3-9d2b-427a-808b-672e086d0502_2938x2463.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><h2><strong>PART 1 &#8211; OFFICIAL INFORMATION</strong></h2><p>On <strong>July 1, 2026</strong>, France&#8217;s <strong>CMA CGM</strong> Group, one of the world&#8217;s largest container shipping lines, announced an agreement to acquire <strong>FedEx Supply Chain</strong>, FedEx&#8217;s <strong>contract logistics</strong> arm, at an <strong>enterprise value of $1.4 billion</strong>. The deal is expected to close in 2026.</p><p>The first thing worth noting is where this block of assets flows. FedEx Supply Chain will be merged into <strong>CEVA Logistics</strong>, the logistics company owned by CMA CGM. According to the announcement, the deal <strong>nearly triples</strong> the size of CEVA&#8217;s contract logistics operations in <strong>North America</strong>. Roughly <strong>10,000 employees</strong> of FedEx Supply Chain, along with its entire physical network, will move to CEVA. Once combined, the two will run about <strong>150 warehouses</strong> across <strong>more than 240 locations</strong> throughout North America, with a total workforce of about <strong>20,000 people</strong>.</p><p>Those warehouse and headcount figures are not just a matter of scale. They reveal the nature of what is being bought: not ships, not containers, but <strong>the capacity to handle goods on land</strong>, including warehousing, sortation, packing, order <strong>fulfillment</strong>, and last-mile delivery. This is precisely the piece a pure shipping line does not have, and CMA CGM stresses that the deal <strong>accelerates its strategy of providing comprehensive end-to-end logistics solutions</strong>, while reinforcing the group&#8217;s more than 25-year commitment to the U.S. supply chain.</p><p>The second part of the deal is even more interesting for an operator. FedEx and CMA CGM said they will sign <strong>multi-year commercial agreements</strong> covering both <strong>ocean freight</strong> and <strong>air cargo</strong>. Under these, CMA CGM will become FedEx&#8217;s <strong>preferred, non-exclusive ocean carrier</strong>. The two also plan to collaborate on select <strong>air cargo capacity</strong> solutions to improve <strong>aircraft utilization</strong> and expand shipping options for each side&#8217;s customers. In other words, the seller of the asset simultaneously becomes a major customer and a long-term partner of the buyer.</p><p>Placed in the bigger picture, this deal is one link in the wave of <strong>consolidation</strong> sweeping the logistics and retail sectors in the second half of 2026, as a string of big names simultaneously acquire to gain scale and control of the chain. For FedEx, selling off the contract logistics unit fits a <strong>streamlining</strong> path to concentrate resources on its core delivery network. For CMA CGM, it is the next step of a strategy pursued for years: moving from the sea deep into the land, so that it does not merely carry containers across oceans but holds the entire journey of goods all the way to the warehouse and into the recipient&#8217;s hands.</p><p>What makes this story worth dissecting through an <strong>operations</strong> lens is not the $1.4 billion figure, but the question behind it: when a company buys an entirely new link of the chain outright, how do you get two previously unfamiliar networks to truly operate as one, and how do you measure whether the deal succeeded. That is exactly where a properly standardized operational tool is needed to see clearly.</p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/p/operational-excellence-opex-insight-260707?utm_source=substack&utm_medium=email&utm_content=share&action=share&quot;,&quot;text&quot;:&quot;Share&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/p/operational-excellence-opex-insight-260707?utm_source=substack&utm_medium=email&utm_content=share&action=share"><span>Share</span></a></p>
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   ]]></content:encoded></item><item><title><![CDATA[Chuỗi Công Cụ Operational Excellence | #59: Volkswagen Đóng 4 Nhà Máy, Cắt 100.000 Việc. Cuộc Tái Cấu Trúc Lớn Nhất 89 Năm.]]></title><description><![CDATA[Ch&#224;o m&#7915;ng b&#7841;n &#273;&#7871;n v&#7899;i b&#224;i vi&#7871;t cu&#7889;i tu&#7847;n &#273;&#7863;c bi&#7879;t d&#224;nh ri&#234;ng cho phi&#234;n b&#7843;n d&#224;nh cho ng&#432;&#7901;i &#273;&#259;ng k&#253; tr&#7843; ph&#237; Loyal Fan.]]></description><link>https://www.bizinsider.co/p/chuoi-cong-cu-operational-excellence-59</link><guid isPermaLink="false">https://www.bizinsider.co/p/chuoi-cong-cu-operational-excellence-59</guid><pubDate>Sat, 04 Jul 2026 13:31:21 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!h5FA!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2d7063e6-cd10-4ffd-9d33-8e6fa892c4c2_1645x1379.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>Ch&#224;o m&#7915;ng b&#7841;n &#273;&#7871;n v&#7899;i <strong>b&#224;i vi&#7871;t cu&#7889;i tu&#7847;n &#273;&#7863;c bi&#7879;t d&#224;nh ri&#234;ng</strong> cho phi&#234;n b&#7843;n d&#224;nh cho ng&#432;&#7901;i <strong>&#273;&#259;ng k&#253; tr&#7843; ph&#237; Loyal Fan.</strong></em></p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe now&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/subscribe?"><span>Subscribe now</span></a></p><div class="pullquote"><p><strong>&#272;&#226;y l&#224; b&#224;i vi&#7871;t s&#7889; 59 trong Chu&#7895;i b&#224;i vi&#7871;t v&#7873; B&#7897; C&#244;ng C&#7909; Operational Excellence.</strong></p></div><h1>N&#7897;i dung</h1><blockquote><p><strong>Ph&#7847;n 1 &#8211; Th&#244;ng tin ch&#237;nh th&#7913;c</strong></p><p><strong>Ph&#7847;n 2 &#8211; B&#7889;i c&#7843;nh th&#7883; tr&#432;&#7901;ng v&#224; &#253; ngh&#297;a</strong></p><p><strong>Ph&#7847;n 3 &#8211; Ph&#226;n t&#237;ch qua l&#259;ng k&#237;nh Operational Excellence</strong></p><p><strong>Ph&#7847;n 4 &#8211; B&#224;i h&#7885;c cho Doanh nghi&#7879;p</strong></p><p><strong>Ph&#7847;n 5 &#8211; K&#7871;t lu&#7853;n</strong></p></blockquote><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!h5FA!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2d7063e6-cd10-4ffd-9d33-8e6fa892c4c2_1645x1379.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!h5FA!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2d7063e6-cd10-4ffd-9d33-8e6fa892c4c2_1645x1379.png 424w, https://substackcdn.com/image/fetch/$s_!h5FA!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2d7063e6-cd10-4ffd-9d33-8e6fa892c4c2_1645x1379.png 848w, https://substackcdn.com/image/fetch/$s_!h5FA!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2d7063e6-cd10-4ffd-9d33-8e6fa892c4c2_1645x1379.png 1272w, https://substackcdn.com/image/fetch/$s_!h5FA!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2d7063e6-cd10-4ffd-9d33-8e6fa892c4c2_1645x1379.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!h5FA!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2d7063e6-cd10-4ffd-9d33-8e6fa892c4c2_1645x1379.png" width="1456" height="1221" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/2d7063e6-cd10-4ffd-9d33-8e6fa892c4c2_1645x1379.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1221,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:141772,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://www.bizinsider.co/i/205012866?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2d7063e6-cd10-4ffd-9d33-8e6fa892c4c2_1645x1379.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!h5FA!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2d7063e6-cd10-4ffd-9d33-8e6fa892c4c2_1645x1379.png 424w, https://substackcdn.com/image/fetch/$s_!h5FA!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2d7063e6-cd10-4ffd-9d33-8e6fa892c4c2_1645x1379.png 848w, https://substackcdn.com/image/fetch/$s_!h5FA!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2d7063e6-cd10-4ffd-9d33-8e6fa892c4c2_1645x1379.png 1272w, https://substackcdn.com/image/fetch/$s_!h5FA!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2d7063e6-cd10-4ffd-9d33-8e6fa892c4c2_1645x1379.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><h2><strong>PH&#7846;N 1: TH&#212;NG TIN CH&#205;NH TH&#7912;C</strong></h2><p>Ng&#224;y <strong>26 th&#225;ng 6 n&#259;m 2026</strong>, h&#227;ng tin <strong>Reuters</strong> d&#7851;n c&#225;c t&#224;i li&#7879;u n&#7897;i b&#7897; ti&#7871;t l&#7897; r&#7857;ng <strong>Volkswagen</strong>, t&#7853;p &#273;o&#224;n &#244; t&#244; l&#7899;n nh&#7845;t ch&#226;u &#194;u c&#243; tr&#7909; s&#7903; t&#7841;i Wolfsburg, &#273;ang chu&#7849;n b&#7883; cho <strong>&#273;&#7907;t t&#225;i c&#7845;u tr&#250;c l&#7899;n nh&#7845;t trong l&#7883;ch s&#7917; 89 n&#259;m</strong> c&#7911;a m&#236;nh. Theo k&#7871; ho&#7841;ch, Volkswagen d&#7921; t&#237;nh <strong>c&#7855;t t&#7899;i 100.000 vi&#7879;c l&#224;m</strong> v&#224; <strong>ch&#7845;m d&#7913;t s&#7843;n xu&#7845;t t&#7841;i b&#7889;n nh&#224; m&#225;y tr&#234;n &#273;&#7845;t &#272;&#7913;c</strong> trong nh&#7919;ng n&#259;m t&#7899;i. Con s&#7889; 100.000 t&#432;&#417;ng &#273;&#432;&#417;ng kho&#7843;ng <strong>15% t&#7893;ng l&#7921;c l&#432;&#7907;ng lao &#273;&#7897;ng</strong> c&#7911;a t&#7853;p &#273;o&#224;n, v&#7889;n &#7903; m&#7913;c <strong>kho&#7843;ng 657.400 nh&#226;n vi&#234;n</strong> v&#224;o cu&#7889;i qu&#253; 1 n&#259;m 2026, trong &#273;&#243; g&#7847;n <strong>43% l&#224;m vi&#7879;c t&#7841;i &#272;&#7913;c</strong>. &#272;&#226;y kh&#244;ng ph&#7843;i l&#224; m&#7897;t &#273;&#7907;t tinh gi&#7843;n th&#244;ng th&#432;&#7901;ng; n&#7871;u &#273;&#432;&#7907;c th&#244;ng qua, n&#243; s&#7869; l&#224; l&#7847;n &#273;&#7847;u ti&#234;n trong g&#7847;n ch&#237;n th&#7853;p k&#7927; Volkswagen &#273;&#243;ng c&#7917;a nh&#224; m&#225;y ngay tr&#234;n qu&#234; h&#432;&#417;ng n&#432;&#7899;c &#272;&#7913;c.</p><p>B&#7889;n c&#417; s&#7903; n&#7857;m trong danh s&#225;ch d&#7921; ki&#7871;n d&#7915;ng s&#7843;n xu&#7845;t l&#224; c&#225;c nh&#224; m&#225;y Volkswagen t&#7841;i <strong>Hanover, Zwickau, v&#224; Emden</strong>, c&#249;ng v&#7899;i nh&#224; m&#225;y c&#7911;a th&#432;&#417;ng hi&#7879;u <strong>Audi t&#7841;i Neckarsulm</strong>. B&#7889;n &#273;&#7883;a &#273;i&#7875;m n&#224;y c&#7897;ng l&#7841;i s&#7917; d&#7909;ng <strong>h&#417;n 45.000 lao &#273;&#7897;ng</strong>. K&#7871; ho&#7841;ch m&#7899;i th&#7921;c ch&#7845;t <strong>nh&#226;n &#273;&#244;i</strong> quy m&#244; c&#7855;t gi&#7843;m 50.000 v&#7883; tr&#237; t&#7841;i &#272;&#7913;c m&#224; ban l&#227;nh &#273;&#7841;o &#273;&#227; th&#7887;a thu&#7853;n v&#7899;i c&#244;ng &#273;o&#224;n tr&#432;&#7899;c &#273;&#243; cho l&#7897; tr&#236;nh &#273;&#7871;n n&#259;m 2030. Song song v&#7899;i vi&#7879;c c&#7855;t gi&#7843;m nh&#226;n s&#7921; v&#224; &#273;&#243;ng nh&#224; m&#225;y, Volkswagen c&#242;n d&#7921; ki&#7871;n <strong>gi&#7843;m kho&#7843;ng 15% k&#7871; ho&#7841;ch &#273;&#7847;u t&#432;</strong>, xu&#7889;ng c&#242;n h&#417;n <strong>130 t&#7927; euro</strong> (kho&#7843;ng 148,2 t&#7927; &#273;&#244; la) trong n&#259;m n&#259;m t&#7899;i. N&#243;i c&#225;ch kh&#225;c, &#273;&#226;y l&#224; m&#7897;t cu&#7897;c thu h&#7865;p &#273;&#7891;ng th&#7901;i tr&#234;n c&#7843; ba tr&#7909;c: lao &#273;&#7897;ng, n&#259;ng l&#7921;c s&#7843;n xu&#7845;t, v&#224; v&#7889;n &#273;&#7847;u t&#432;.</p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/p/chuoi-cong-cu-operational-excellence-59?utm_source=substack&utm_medium=email&utm_content=share&action=share&quot;,&quot;text&quot;:&quot;Share&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/p/chuoi-cong-cu-operational-excellence-59?utm_source=substack&utm_medium=email&utm_content=share&action=share"><span>Share</span></a></p><p>&#272;i&#7873;u khi&#7871;n c&#226;u chuy&#7879;n tr&#7903; n&#234;n nghi&#234;m tr&#7885;ng l&#224; <strong>nguy&#234;n nh&#226;n &#273;&#7857;ng sau</strong> nh&#7919;ng con s&#7889; &#273;&#243;, v&#224; ch&#237;nh ban l&#227;nh &#273;&#7841;o Volkswagen &#273;&#227; m&#244; t&#7843; t&#7893; h&#7907;p &#225;p l&#7921;c hi&#7879;n t&#7841;i l&#224; <strong>&#8220;kh&#244;ng b&#7873;n v&#7919;ng&#8221;</strong>. &#193;p l&#7921;c th&#7913; nh&#7845;t &#273;&#7871;n t&#7915; <strong>Trung Qu&#7889;c</strong>, th&#7883; tr&#432;&#7901;ng &#273;&#417;n l&#7867; l&#7899;n nh&#7845;t c&#7911;a h&#227;ng. Doanh s&#7889; c&#7911;a Volkswagen t&#7841;i Trung Qu&#7889;c <strong>gi&#7843;m kho&#7843;ng 20%</strong>, n&#7889;i d&#224;i m&#7897;t xu h&#432;&#7899;ng suy gi&#7843;m d&#224;i h&#7841;n: t&#7915; m&#7913;c &#273;&#7881;nh kho&#7843;ng <strong>4 tri&#7879;u xe n&#259;m 2017</strong> xu&#7889;ng c&#242;n &#432;&#7899;c t&#237;nh kho&#7843;ng <strong>2,5 tri&#7879;u xe n&#259;m 2024</strong>. T&#7915; v&#7883; th&#7871; h&#227;ng &#244; t&#244; c&#243; th&#7883; ph&#7847;n cao nh&#7845;t Trung Qu&#7889;c, Volkswagen &#273;ang b&#7883; ch&#237;nh c&#225;c &#273;&#7889;i th&#7911; n&#7897;i &#273;&#7883;a Trung Qu&#7889;c gi&#224;nh l&#7841;i th&#7883; ph&#7847;n b&#7857;ng nh&#7919;ng m&#7851;u xe &#273;i&#7879;n ng&#224;y c&#224;ng tinh vi nh&#432;ng r&#7867; h&#417;n. &#193;p l&#7921;c th&#7913; hai &#273;&#7871;n t&#7915; <strong>thu&#7871; nh&#7853;p kh&#7849;u c&#7911;a M&#7929;</strong>, &#432;&#7899;c t&#237;nh l&#224;m t&#259;ng th&#234;m kho&#7843;ng <strong>4 t&#7927; euro chi ph&#237; m&#7895;i n&#259;m</strong>. &#193;p l&#7921;c th&#7913; ba &#273;&#7871;n t&#7915; ch&#237;nh <strong>ch&#226;u &#194;u</strong>: nhu c&#7847;u xe &#273;i&#7879;n t&#7841;i th&#7883; tr&#432;&#7901;ng s&#226;n nh&#224; &#273;&#227; <strong>h&#7841; nhi&#7879;t &#273;&#225;ng k&#7875;</strong>, trong khi c&#225;c nh&#224; s&#7843;n xu&#7845;t Trung Qu&#7889;c mang nh&#7919;ng m&#7851;u xe &#273;i&#7879;n gi&#225; r&#7867; tr&#224;n sang &#273;&#250;ng th&#7883; tr&#432;&#7901;ng tr&#7885;ng y&#7871;u n&#224;y c&#7911;a Volkswagen.</p><p>V&#7873; m&#7863;t ti&#7871;n tr&#236;nh, k&#7871; ho&#7841;ch m&#7899;i kh&#244;ng ph&#7843;i l&#224; m&#7897;t quy&#7871;t &#273;&#7883;nh &#273;&#227; ch&#7889;t m&#224; l&#224; m&#7897;t &#273;&#7873; xu&#7845;t &#273;ang tr&#234;n &#273;&#432;&#7901;ng ra h&#7897;i &#273;&#7891;ng. M&#7897;t <strong>cu&#7897;c th&#7843;o lu&#7853;n ch&#237;nh th&#7913;c &#273;&#432;&#7907;c l&#234;n l&#7883;ch v&#224;o ng&#224;y 9 th&#225;ng 7</strong>, khi v&#7845;n &#273;&#7873; &#273;&#432;&#7907;c &#273;&#432;a ra tr&#432;&#7899;c <strong>h&#7897;i &#273;&#7891;ng gi&#225;m s&#225;t</strong> c&#7911;a Volkswagen. &#272;&#226;y l&#224; m&#7897;t chi ti&#7871;t quan tr&#7885;ng, b&#7903;i trong m&#244; h&#236;nh qu&#7843;n tr&#7883; doanh nghi&#7879;p &#272;&#7913;c, h&#7897;i &#273;&#7891;ng gi&#225;m s&#225;t c&#243; s&#7921; tham gia c&#7911;a &#273;&#7841;i di&#7879;n ng&#432;&#7901;i lao &#273;&#7897;ng, v&#224; m&#7885;i quy&#7871;t &#273;&#7883;nh &#273;&#243;ng c&#7917;a nh&#224; m&#225;y &#273;&#7873;u ph&#7843;i v&#432;&#7907;t qua m&#7897;t qu&#225; tr&#236;nh th&#432;&#417;ng l&#432;&#7907;ng gay g&#7855;t ch&#7913; kh&#244;ng th&#7875; &#225;p &#273;&#7863;t t&#7915; tr&#234;n xu&#7889;ng.</p><p>Ch&#237;nh v&#236; v&#7853;y, <strong>ph&#7843;n &#7913;ng c&#7911;a c&#244;ng &#273;o&#224;n</strong> &#273;&#7871;n g&#7847;n nh&#432; ngay l&#7853;p t&#7913;c v&#224; h&#7871;t s&#7913;c quy&#7871;t li&#7879;t. <strong>H&#7897;i &#273;&#7891;ng Ng&#432;&#7901;i lao &#273;&#7897;ng (Works Council)</strong> v&#224; c&#244;ng &#273;o&#224;n <strong>IG Metall</strong>, m&#7897;t trong nh&#7919;ng c&#244;ng &#273;o&#224;n quy&#7873;n l&#7921;c nh&#7845;t n&#432;&#7899;c &#272;&#7913;c, tuy&#234;n b&#7889; s&#7869; <strong>&#8220;ng&#259;n ch&#7863;n b&#7857;ng m&#7885;i gi&#225;&#8221;</strong> n&#7871;u k&#7871; ho&#7841;ch &#273;&#432;&#7907;c &#273;&#7849;y t&#7899;i. Tr&#432;&#7903;ng &#273;o&#224;n &#273;&#224;m ph&#225;n c&#7911;a IG Metall, &#244;ng <strong>Thorsten Groeger</strong>, c&#225;o bu&#7897;c ban l&#227;nh &#273;&#7841;o tr&#236;nh ra m&#7897;t <strong>&#8220;k&#7871; ho&#7841;ch v&#244; tr&#225;ch nhi&#7879;m l&#224;m rung chuy&#7875;n ch&#237;nh n&#7873;n m&#243;ng c&#7911;a Volkswagen&#8221;</strong>, &#273;e d&#7885;a nghi&#234;m tr&#7885;ng vi&#7879;c l&#224;m v&#224; c&#225;c &#273;&#7883;a &#273;i&#7875;m s&#7843;n xu&#7845;t. IG Metall quy ph&#7847;n l&#7899;n kh&#243; kh&#259;n c&#7911;a h&#227;ng cho <strong>s&#7921; y&#7871;u k&#233;m trong qu&#7843;n l&#253;</strong> ch&#7913; kh&#244;ng ph&#7843;i cho ng&#432;&#7901;i lao &#273;&#7897;ng.</p><p>&#272;&#7875; hi&#7875;u &#273;&#250;ng t&#7847;m v&#243;c, c&#7847;n nh&#7899; r&#7857;ng &#273;&#226;y <strong>kh&#244;ng ph&#7843;i l&#224; l&#7847;n &#273;&#7847;u</strong> Volkswagen th&#7917; &#273;i con &#273;&#432;&#7901;ng n&#224;y. V&#224;o cu&#7889;i n&#259;m 2024, d&#432;&#7899;i th&#7901;i T&#7893;ng gi&#225;m &#273;&#7889;c <strong>Oliver Blume</strong>, ban l&#227;nh &#273;&#7841;o &#273;&#227; l&#7847;n &#273;&#7847;u ti&#234;n trong l&#7883;ch s&#7917; c&#226;n nh&#7855;c &#273;&#243;ng c&#7917;a &#8220;&#237;t nh&#7845;t ba nh&#224; m&#225;y&#8221; t&#7841;i &#272;&#7913;c. N&#7895; l&#7921;c &#273;&#243; &#273;&#227; v&#7845;p ph&#7843;i <strong>s&#7921; ph&#7843;n kh&#225;ng d&#7919; d&#7897;i c&#7911;a c&#244;ng &#273;o&#224;n</strong>, ch&#226;m ng&#242;i cho c&#225;c cu&#7897;c &#273;&#236;nh c&#244;ng v&#224; m&#7897;t cu&#7897;c gi&#7857;ng co k&#233;o d&#224;i v&#7899;i IG Metall c&#249;ng H&#7897;i &#273;&#7891;ng Ng&#432;&#7901;i lao &#273;&#7897;ng, bu&#7897;c ban l&#227;nh &#273;&#7841;o ph&#7843;i l&#249;i b&#432;&#7899;c v&#224; ch&#7845;p nh&#7853;n m&#7897;t th&#7887;a thu&#7853;n c&#7855;t gi&#7843;m nh&#7865; nh&#224;ng h&#417;n. K&#7871; ho&#7841;ch th&#225;ng 6 n&#259;m 2026, do &#273;&#243;, l&#224; <strong>l&#7847;n tr&#7903; l&#7841;i l&#7847;n th&#7913; hai</strong> v&#7899;i quy m&#244; l&#7899;n h&#417;n nhi&#7873;u, sau khi hai n&#259;m tr&#244;i qua m&#224; c&#225;c &#225;p l&#7921;c c&#417; c&#7845;u, thay v&#236; d&#7883;u &#273;i, l&#7841;i c&#224;ng n&#7863;ng n&#7873; th&#234;m.</p><p>T&#7893;ng h&#242;a l&#7841;i, th&#244;ng tin c&#7889;t l&#245;i kh&#244;ng n&#7857;m &#7903; m&#7897;t con s&#7889; gi&#7853;t g&#226;n &#273;&#417;n l&#7867;, d&#249; 100.000 vi&#7879;c l&#224;m l&#224; con s&#7889; kh&#7893;ng l&#7891; theo b&#7845;t k&#7923; th&#432;&#7899;c &#273;o n&#224;o. N&#243; n&#7857;m &#7903; ch&#7895; <strong>m&#7897;t bi&#7875;u t&#432;&#7907;ng c&#7911;a n&#7873;n c&#244;ng nghi&#7879;p &#272;&#7913;c, v&#224; c&#7911;a c&#7843; m&#244; h&#236;nh s&#7843;n xu&#7845;t ch&#7871; t&#7841;o quy m&#244; l&#7899;n &#7903; ph&#432;&#417;ng T&#226;y, &#273;ang bu&#7897;c ph&#7843;i th&#7915;a nh&#7853;n r&#7857;ng n&#259;ng l&#7921;c s&#7843;n xu&#7845;t m&#224; h&#7885; &#273;&#227; x&#226;y d&#7921;ng qua nhi&#7873;u th&#7853;p k&#7927; gi&#7901; &#273;&#226;y l&#7899;n h&#417;n h&#7859;n nhu c&#7847;u th&#7921;c m&#224; th&#7883; tr&#432;&#7901;ng c&#242;n c&#243; th&#7875; h&#7845;p th&#7909;.</strong> &#272;&#226;y ch&#237;nh l&#224; &#273;i&#7873;u m&#224; gi&#7899;i v&#7853;n h&#224;nh g&#7885;i l&#224; <strong>d&#432; th&#7915;a n&#259;ng l&#7921;c c&#7845;u tr&#250;c</strong> (structural overcapacity), v&#224; n&#243; l&#224; m&#7897;t trong nh&#7919;ng b&#224;i to&#225;n kh&#243; v&#224; t&#7889;n k&#233;m nh&#7845;t m&#224; b&#7845;t k&#7923; doanh nghi&#7879;p s&#7843;n xu&#7845;t n&#224;o c&#361;ng c&#243; th&#7875; ph&#7843;i &#273;&#7889;i m&#7863;t. M&#7897;t s&#7921; ki&#7879;n nh&#432; v&#7853;y kh&#244;ng th&#7875; &#273;&#432;&#7907;c ph&#226;n t&#237;ch th&#7887;a &#273;&#225;ng ch&#7881; b&#7857;ng c&#7843;m x&#250;c v&#7873; nh&#7919;ng vi&#7879;c l&#224;m b&#7883; m&#7845;t; n&#243; &#273;&#242;i h&#7887;i nh&#7919;ng c&#244;ng c&#7909; v&#7853;n h&#224;nh c&#243; h&#7879; th&#7889;ng &#273;&#7875; hi&#7875;u v&#236; sao kh&#7911;ng ho&#7843;ng x&#7843;y ra, v&#224; &#273;&#226;u l&#224; con &#273;&#432;&#7901;ng tho&#225;t ra &#237;t t&#7893;n th&#7845;t nh&#7845;t.</p>
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   ]]></content:encoded></item><item><title><![CDATA[The Operational Excellence Tools Series | #59: Volkswagen to Close 4 Plants, Cut 100,000 Jobs. Its Biggest Restructuring in 89 Years.]]></title><description><![CDATA[Welcome to the unique weekend article for the Loyal Fan subscribers-only edition.]]></description><link>https://www.bizinsider.co/p/the-operational-excellence-tools-59</link><guid isPermaLink="false">https://www.bizinsider.co/p/the-operational-excellence-tools-59</guid><pubDate>Sat, 04 Jul 2026 13:31:18 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!g0B0!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3fcf6bd9-307c-4c51-8e3f-4fa453e54383_1645x1379.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>Welcome to the unique weekend article for the<strong> Loyal Fan subscribers-only edition</strong>.</em></p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe now&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/subscribe?"><span>Subscribe now</span></a></p><div class="pullquote"><p><strong>This is the #59 article of The Operational Excellence Tools Series.</strong></p></div><h1>Outlines and Key Takeaways</h1><blockquote><p><strong>Part 1 &#8211; Official Announcement</strong></p><p><strong>Part 2 &#8211; Background and Meaning</strong></p><p><strong>Part 3 &#8211; Analysis Through the Lens of Operational Excellence</strong></p><p><strong>Part 4 &#8211; Lessons for Businesses</strong></p><p><strong>Part 5 &#8211; Conclusion</strong></p></blockquote><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!g0B0!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3fcf6bd9-307c-4c51-8e3f-4fa453e54383_1645x1379.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!g0B0!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3fcf6bd9-307c-4c51-8e3f-4fa453e54383_1645x1379.png 424w, https://substackcdn.com/image/fetch/$s_!g0B0!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3fcf6bd9-307c-4c51-8e3f-4fa453e54383_1645x1379.png 848w, https://substackcdn.com/image/fetch/$s_!g0B0!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3fcf6bd9-307c-4c51-8e3f-4fa453e54383_1645x1379.png 1272w, 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srcset="https://substackcdn.com/image/fetch/$s_!g0B0!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3fcf6bd9-307c-4c51-8e3f-4fa453e54383_1645x1379.png 424w, https://substackcdn.com/image/fetch/$s_!g0B0!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3fcf6bd9-307c-4c51-8e3f-4fa453e54383_1645x1379.png 848w, https://substackcdn.com/image/fetch/$s_!g0B0!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3fcf6bd9-307c-4c51-8e3f-4fa453e54383_1645x1379.png 1272w, https://substackcdn.com/image/fetch/$s_!g0B0!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3fcf6bd9-307c-4c51-8e3f-4fa453e54383_1645x1379.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><h2><strong>PART 1: OFFICIAL INFORMATION </strong></h2><p>On <strong>June 26, 2026</strong>, the news agency <strong>Reuters</strong>, citing internal documents, revealed that <strong>Volkswagen</strong>, Europe&#8217;s largest automaker headquartered in Wolfsburg, is preparing for <strong>the largest restructuring in its 89-year history</strong>. Under the plan, Volkswagen intends to <strong>cut up to 100,000 jobs</strong> and <strong>end production at four plants on German soil</strong> over the coming years. The figure of 100,000 equals roughly <strong>15% of the group&#8217;s total workforce</strong>, which stood at <strong>about 657,400 employees</strong> at the end of the first quarter of 2026, with nearly <strong>43% working in Germany</strong>. This is not an ordinary round of trimming; if approved, it would be the first time in nearly nine decades that Volkswagen closes a plant on its home soil in Germany.</p><p>The four sites on the list slated to stop production are Volkswagen&#8217;s plants in <strong>Hanover, Zwickau, and Emden</strong>, together with the plant of the <strong>Audi brand in Neckarsulm</strong>. These four locations together employ <strong>more than 45,000 workers</strong>. The new plan effectively <strong>doubles</strong> the 50,000-position reduction in Germany that management had previously agreed with the union for the roadmap through 2030. Alongside the job cuts and plant closures, Volkswagen also plans to <strong>reduce its investment plan by about 15%</strong>, down to just over <strong>130 billion euros</strong> (about 148.2 billion dollars) over the next five years. In other words, this is a simultaneous contraction along all three axes: labor, production capacity, and investment.</p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/p/the-operational-excellence-tools-59?utm_source=substack&utm_medium=email&utm_content=share&action=share&quot;,&quot;text&quot;:&quot;Share&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/p/the-operational-excellence-tools-59?utm_source=substack&utm_medium=email&utm_content=share&action=share"><span>Share</span></a></p><p>What makes the story serious is the <strong>cause behind</strong> those numbers, and Volkswagen&#8217;s own management has described the current combination of pressures as <strong>&#8220;unsustainable&#8221;</strong>. The first pressure comes from <strong>China</strong>, the company&#8217;s single largest market. Volkswagen&#8217;s sales in China <strong>fell about 20%</strong>, extending a long-term downtrend: from a peak of about <strong>4 million vehicles in 2017</strong> to an estimated <strong>2.5 million vehicles in 2024</strong>. From holding the highest market share of any automaker in China, Volkswagen is now having its share taken back by Chinese domestic rivals with electric vehicles that are ever more sophisticated yet cheaper. The second pressure comes from <strong>US import tariffs</strong>, estimated to add about <strong>4 billion euros in costs per year</strong>. The third pressure comes from <strong>Europe</strong> itself: demand for electric vehicles in the home market has <strong>cooled significantly</strong>, while Chinese manufacturers pour their cheap electric vehicles into precisely this critical market of Volkswagen&#8217;s.</p><p>In terms of process, the new plan is not a settled decision but a proposal on its way to the board. A <strong>formal discussion is scheduled for July 9</strong>, when the matter goes before Volkswagen&#8217;s <strong>supervisory board</strong>. This is an important detail, because in the German model of corporate governance the supervisory board includes worker representatives, and any decision to close a plant must pass through a fierce process of negotiation rather than being imposed from the top down.</p><p>For that reason, the <strong>union&#8217;s reaction</strong> came almost immediately and with great force. The <strong>Works Council</strong> and the union <strong>IG Metall</strong>, one of the most powerful unions in Germany, declared they would <strong>&#8220;prevent it with all their might&#8221;</strong> if the plan is pushed forward. IG Metall&#8217;s lead negotiator, <strong>Thorsten Groeger</strong>, accused management of presenting an <strong>&#8220;irresponsible plan that shakes the very foundations of Volkswagen&#8221;</strong>, gravely threatening jobs and production sites. IG Metall attributes most of the company&#8217;s difficulties to <strong>weakness in management</strong> rather than to the workers.</p><p>To grasp the full scale, one must remember that this is <strong>not the first time</strong> Volkswagen has tried this path. In late 2024, under CEO <strong>Oliver Blume</strong>, management for the first time in its history considered closing &#8220;at least three plants&#8221; in Germany. That effort met <strong>fierce union resistance</strong>, igniting strikes and a prolonged standoff with IG Metall and the Works Council, forcing management to retreat and accept a milder cost-cutting agreement. The June 2026 plan is, therefore, a <strong>second return</strong> at a far larger scale, after two years passed in which the structural pressures, instead of easing, only grew heavier.</p><p>Taken together, the core information does not lie in a single sensational figure, though 100,000 jobs is enormous by any measure. It lies in the fact that <strong>a symbol of German industry, and of the entire model of large-scale Western manufacturing, is being forced to admit that the production capacity it built over decades is now larger than the real demand the market can still absorb.</strong> This is precisely what the operations world calls <strong>structural overcapacity</strong>, and it is one of the hardest and most costly problems any manufacturer can face. An event like this cannot be analyzed adequately through emotion alone about the jobs being lost; it demands systematic operational tools to understand why the crisis happened, and what the least damaging way out is.</p>
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   ]]></content:encoded></item><item><title><![CDATA[Operational Excellence (OPEX) Insight – Thursday - July 02, 2026: Ford's 11.2 Million-Car Recall: Every Defect Is Cheaper to Catch on the Line.]]></title><description><![CDATA[G&#243;c Nh&#236;n V&#7853;n H&#224;nh Xu&#7845;t S&#7855;c &#8211; Th&#7913; N&#259;m, Ng&#224;y 02/07/2026: C&#250; Recall 11,2 Tri&#7879;u Xe C&#7911;a Ford: M&#7885;i L&#7895;i &#272;&#7873;u R&#7867; H&#417;n Khi B&#7855;t Ngay Tr&#234;n D&#226;y Chuy&#7873;n.]]></description><link>https://www.bizinsider.co/p/operational-excellence-opex-insight-260702</link><guid isPermaLink="false">https://www.bizinsider.co/p/operational-excellence-opex-insight-260702</guid><pubDate>Thu, 02 Jul 2026 16:14:36 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!eQ-c!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff7885d42-9d34-433a-a40a-9e9252f710c3_2938x2463.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>Welcome To <strong>Operational Excellence (OPEX) Insight</strong> Article For The<strong> Paid Subscriber-Only Edition</strong>.</em></p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe now&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/subscribe?"><span>Subscribe now</span></a></p><blockquote><p><em><strong>This is the bilingual post in English and Vietnamese. Vietnamese is below.</strong></em></p><p><em><strong>&#272;&#226;y l&#224; b&#224;i vi&#7871;t song ng&#7919; Anh-Vi&#7879;t. Ti&#7871;ng Vi&#7879;t &#7903; b&#234;n d&#432;&#7899;i.</strong></em></p></blockquote><h1><strong>English</strong></h1><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!eQ-c!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff7885d42-9d34-433a-a40a-9e9252f710c3_2938x2463.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!eQ-c!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff7885d42-9d34-433a-a40a-9e9252f710c3_2938x2463.png 424w, https://substackcdn.com/image/fetch/$s_!eQ-c!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff7885d42-9d34-433a-a40a-9e9252f710c3_2938x2463.png 848w, https://substackcdn.com/image/fetch/$s_!eQ-c!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff7885d42-9d34-433a-a40a-9e9252f710c3_2938x2463.png 1272w, https://substackcdn.com/image/fetch/$s_!eQ-c!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff7885d42-9d34-433a-a40a-9e9252f710c3_2938x2463.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!eQ-c!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff7885d42-9d34-433a-a40a-9e9252f710c3_2938x2463.png" width="1456" height="1221" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/f7885d42-9d34-433a-a40a-9e9252f710c3_2938x2463.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1221,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:366771,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://www.bizinsider.co/i/204688213?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff7885d42-9d34-433a-a40a-9e9252f710c3_2938x2463.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!eQ-c!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff7885d42-9d34-433a-a40a-9e9252f710c3_2938x2463.png 424w, https://substackcdn.com/image/fetch/$s_!eQ-c!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff7885d42-9d34-433a-a40a-9e9252f710c3_2938x2463.png 848w, https://substackcdn.com/image/fetch/$s_!eQ-c!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff7885d42-9d34-433a-a40a-9e9252f710c3_2938x2463.png 1272w, https://substackcdn.com/image/fetch/$s_!eQ-c!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff7885d42-9d34-433a-a40a-9e9252f710c3_2938x2463.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><h2><strong>PART 1 &#8211; OFFICIAL INFORMATION</strong></h2><p>In the mid 1970s, after the storm of controversy around the Ford Pinto and its fuel tank prone to catching fire, Ford was the first automaker to pull an engineering tool out of the military and aerospace world and set it down on the drawing board of civilian car design. That tool is called <strong>FMEA</strong>, Failure Mode and Effects Analysis. Its nature is harsh: it forces engineers to list, in advance, every way a component could fail, to score how dangerous each way is, and to deal with the worst risks right there on the blueprint. Ford did not invent FMEA, but Ford is the company that turned it into the common language of the entire auto industry.</p><p>Half a century later, that same name sits at the top of the list for how often it has to call cars back to the shop. That is the <strong>paradox</strong> opening today&#8217;s story: a company that understands defect prevention better than almost anyone is now carrying one of the largest recall loads in the industry.</p><p>Look the numbers straight in the eye. As of early July 2026, Ford had issued roughly <strong>50 recalls</strong>, reaching more than <strong>11.2 million vehicles</strong>, the precise figure in the tally being 11,271,100 cars, plus one small recall for 2,633 engine block heaters. Half the year is not even gone, yet that volume already far exceeds the scale most automakers reach in a full year. And it follows a 2025 that already set a grim record: Ford logged around <strong>152 recalls</strong> over twelve months, the highest any automaker has ever reached in a single year in the U.S. market.</p><p>Behind the total figures are very specific incidents, and what stands out is that they touch parts tied to <strong>safety</strong>. Nearly 1.7 to 1.9 million vehicles were called back because the reversing camera might not display an image, or worse, display an image flipped upside down, at exactly the moment the driver needs it most. Around 849,310 other vehicles carried a fault where the screen control module could overheat and shut itself off, leaving the driver staring at a black screen while in reverse. Some 741,000 vehicles were recalled over a transmission and parking brake fault that raised the risk of the car rolling away on its own. Other actions targeted the risk of cracked fuel injectors together with a fire hazard. Every line of description reads like an entry in exactly the analysis sheet that FMEA was born to prevent.</p><p>But the picture is not all one dark color, and this is the detail easily missed when you only read the sensational headline. Roughly <strong>80% of Ford&#8217;s 2026 recalls</strong> are software faults, the kind that can be patched via an over the air update, a mobile service visit, or a single trip to the dealer. In other words, most of the 11.2 million figure does not mean 11.2 million cars sitting in a lot or needing costly parts replaced. Ford itself insists its quality program is working: the company doubled its safety team, expanded testing, and tightened software review, arguing that it is catching defects earlier and proactively calling cars back more often, not building worse cars.</p><p>So is the 11.2 million figure a sign of a quality machine falling apart, or of a detection system running at full capacity? The answer lies in whether we can distinguish two very different things inside the same number: <strong>defects caught after the car has reached the customer</strong>, and <strong>defects that should have been stopped before the blueprint was ever approved</strong>. This article does not judge Ford good or bad. It uses the very tool Ford brought into the industry, FMEA, as a magnifying glass to separate the cost of fixing mistakes from the value of doing it right from the start, a boundary that every business, whether it sells cars or software, is paying for every day without always realizing it.</p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/p/operational-excellence-opex-insight-260702?utm_source=substack&utm_medium=email&utm_content=share&action=share&quot;,&quot;text&quot;:&quot;Share&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/p/operational-excellence-opex-insight-260702?utm_source=substack&utm_medium=email&utm_content=share&action=share"><span>Share</span></a></p>
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   ]]></content:encoded></item><item><title><![CDATA[Operational Excellence (OPEX) Insight – Tuesday - June 30, 2026: Micron Ran the Perfect Operation. The Stock Still Fell.]]></title><description><![CDATA[G&#243;c Nh&#236;n V&#7853;n H&#224;nh Xu&#7845;t S&#7855;c &#8211; Th&#7913; Ba, Ng&#224;y 30/06/2026: Micron V&#7853;n H&#224;nh Ho&#224;n H&#7843;o. C&#7893; Phi&#7871;u V&#7851;n R&#417;i.]]></description><link>https://www.bizinsider.co/p/operational-excellence-opex-insight-260630</link><guid isPermaLink="false">https://www.bizinsider.co/p/operational-excellence-opex-insight-260630</guid><pubDate>Thu, 02 Jul 2026 13:21:38 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!KdDA!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F42ab499f-c0ea-440b-8617-8d9e8cd06d80_2938x2463.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>Welcome To <strong>Operational Excellence (OPEX) Insight</strong> Article For The<strong> Paid Subscriber-Only Edition</strong>.</em></p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe now&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/subscribe?"><span>Subscribe now</span></a></p><blockquote><p><em><strong>This is the bilingual post in English and Vietnamese. Vietnamese is below.</strong></em></p><p><em><strong>&#272;&#226;y l&#224; b&#224;i vi&#7871;t song ng&#7919; Anh-Vi&#7879;t. Ti&#7871;ng Vi&#7879;t &#7903; b&#234;n d&#432;&#7899;i.</strong></em></p></blockquote><h1><strong>English</strong></h1><div class="captioned-image-container"><figure><a class="image-link image2" target="_blank" href="https://substackcdn.com/image/fetch/$s_!KdDA!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F42ab499f-c0ea-440b-8617-8d9e8cd06d80_2938x2463.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!KdDA!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F42ab499f-c0ea-440b-8617-8d9e8cd06d80_2938x2463.png 424w, https://substackcdn.com/image/fetch/$s_!KdDA!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F42ab499f-c0ea-440b-8617-8d9e8cd06d80_2938x2463.png 848w, https://substackcdn.com/image/fetch/$s_!KdDA!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F42ab499f-c0ea-440b-8617-8d9e8cd06d80_2938x2463.png 1272w, https://substackcdn.com/image/fetch/$s_!KdDA!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F42ab499f-c0ea-440b-8617-8d9e8cd06d80_2938x2463.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!KdDA!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F42ab499f-c0ea-440b-8617-8d9e8cd06d80_2938x2463.png" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/42ab499f-c0ea-440b-8617-8d9e8cd06d80_2938x2463.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:null,&quot;width&quot;:null,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:325544,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://www.bizinsider.co/i/204362248?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F42ab499f-c0ea-440b-8617-8d9e8cd06d80_2938x2463.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!KdDA!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F42ab499f-c0ea-440b-8617-8d9e8cd06d80_2938x2463.png 424w, https://substackcdn.com/image/fetch/$s_!KdDA!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F42ab499f-c0ea-440b-8617-8d9e8cd06d80_2938x2463.png 848w, https://substackcdn.com/image/fetch/$s_!KdDA!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F42ab499f-c0ea-440b-8617-8d9e8cd06d80_2938x2463.png 1272w, https://substackcdn.com/image/fetch/$s_!KdDA!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F42ab499f-c0ea-440b-8617-8d9e8cd06d80_2938x2463.png 1456w" sizes="100vw" fetchpriority="high"></picture><div></div></div></a></figure></div><h2><strong>PART 1 &#8211; OFFICIAL INFORMATION</strong></h2><p>On <strong>June 24, 2026</strong>, <strong>Micron Technology</strong> reported its results for <strong>fiscal Q3 2026</strong>, and the headline numbers made many people read them twice. <strong>Revenue more than quadrupled</strong> year over year. <strong>Gross margin hit 84.9%</strong>, a level that is almost unimaginable for a memory-chip company, an industry famous for its boom-and-bust swings. To appreciate how steep that climb was: just one quarter earlier the gross margin was <strong>74.9%</strong>, and a year ago it was a mere <strong>39%</strong>. Within four quarters, Micron more than doubled its profit on every dollar of revenue.</p><p>The force behind that number is not hard to name: the <strong>AI boom</strong>. As data centers around the world race to install GPUs to train and run artificial intelligence models, what each of those processors craves most is <strong>high-bandwidth memory (HBM, High Bandwidth Memory)</strong>. This is a premium product line, hard to manufacture, with fat margins, and Micron is one of the very few suppliers capable of producing it at scale. Demand far outstrips supply, and in a market short on goods, whoever holds the production capacity holds pricing power.</p><p>But what makes this story worth dissecting through an <strong>operations</strong> lens is not the phrase &#8220;lucky thanks to AI.&#8221; It lies in a detail easily overlooked in the report: <strong>DRAM days of inventory were kept below 120 days</strong>, very tight. In semiconductors, inventory is both an asset and a time bomb. The memory cycle usually ends the same way: companies see high prices and produce aggressively, warehouses fill up, then when demand cools, that mountain of inventory must be dumped, dragging prices and margins down with it. The fact that Micron achieved record margins <strong>while</strong> keeping inventory lean shows this was not a market windfall, but the result of deliberate <strong>capacity-allocation discipline</strong> and <strong>inventory management</strong>.</p><p>And yet the paradox occurred: <strong>Micron&#8217;s stock slid</strong> right after the dream-like report was released. A company that had just set a profitability record of its own was turned away by the market in the next trading session. The reason cited by many analysts is that <strong>expectations were already too high</strong>: the share price had run up beforehand, pricing in a perfect scenario, so even an excellent result no longer had the power to surprise. On top of that sits the perennial fear of the memory industry, the question &#8220;how far away is the cycle&#8217;s peak?&#8221; that always lingers in investors&#8217; minds whenever margins touch historic highs.</p><p>This is where two worlds intersect: the <strong>operator</strong> measures success by margins, days of inventory, and factory efficiency; while the <strong>investor</strong> measures value by expectations of the future. Micron won outright on the first playing field this quarter, but still took a minus on the second.</p><p>This article will not argue whether to buy or sell Micron stock. Instead, it pulls the story apart to answer a sharper question for operators in <strong>any industry</strong>: what truly created that record margin, what management tool stands behind it, and why &#8220;doing operations right&#8221; is a necessary condition, but has never been a sufficient one, for winning.</p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.bizinsider.co/p/operational-excellence-opex-insight-260630?utm_source=substack&utm_medium=email&utm_content=share&action=share&quot;,&quot;text&quot;:&quot;Share&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.bizinsider.co/p/operational-excellence-opex-insight-260630?utm_source=substack&utm_medium=email&utm_content=share&action=share"><span>Share</span></a></p>
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